BRCO Community Health - Coordinator 1-5

University of New Orleans; Hammond (LA); On-site; USD 37,000 - 47,000; Full time

Job summary

LSU New Orleans seeks a qualified Community Services Coordinator to link parish health units with community programs. The position will conduct needs assessments, schedule follow-ups, and help clients access Medical Assistance and SNAP.

Based at Washington Parish Health Unit in Bogalusa, LA, the role requires a Bachelor's or Associate degree with professional experience, strong organization, and proficiency in Zoom, Teams, and Microsoft Office.

Qualifications

• Bachelor's degree, or Associate degree plus 3 years of professional experience, or 6 years of professional work experience.
• Excellent analytical and critical thinking skills; effective organizational and time management skills.
• Great attention to detail and follow up.
• Ability to manage projects, assignments, and competing priorities.
• Proficient in Zoom, Teams, and Microsoft Office, including Outlook, Word, and Excel.

Responsibilities

• Serves as a link between PHUs and community programs for BRCO.
• Meets clients in regional PHUs or community locations and conducts needs assessments.
• Makes regular follow-up calls and in-person visits with clients.
• Motivates clients to meet identified goals.
• Assists clients with housing, hunger, employment, and other social issues.
• Helps clients with applications for Medical Assistance and SNAP.
• Maintains directory of community resources across parishes in the region.
• Attends community engagement events and documents client encounters in detail.
• Prepares reports and attends scheduled program and regional meetings.

Skills

Analytical skills

Time management

Attention to detail

Project management

Proficiency in Zoom/Teams/MS Office

Education

Bachelor's or Associate degree + relevant experience

Tools

Zoom

Teams

Microsoft Office (Outlook, Word, Excel)

Job description

Thank you for your interest in LSU New Orleans. Once you start the application process, you will not be able to save your work, so you should collect all required information before you begin. The required information is listed below in the job posting. You must complete all required portions of the application and attach the required documents in order to be considered for employment.

Department

OPH-Bureau of Regional and Clinical Operations

Job Summary

This position will be domiciled at the Washington Parish Health Unit in Bogalusa, LA

Job Description

• Serves as a link between the Parish Health Units (PHUs) and community programs and resources for the Bureau of Regional and Clinical Operations (BRCO).
• Meets clients in regional PHUs or other community locations and conduct a needs assessment, including helping patients to set goals.
• Makes regular follow-up calls and in-person visits with clients.
• Motivates clients to meet their identified goals.
• Helps clients with social issues like homelessness, hunger and employment.
• Assists clients with making follow-up appointments, and filling out applications for Medical Assistance and SNAP (Supplemental Nutrition Assistance Program).
• Works with other team members to create and maintain a directory of community resources (e.g. food banks, housing assistance programs, childcare resources, etc.) in parishes within region.
• Attends community engagement events in parishes within region.
• Documents each client encounter in detail.
• Prepares reports and documents as needed or requested by program supervisors.
• Attends scheduled program and regional meetings.
• Other tasks as assigned.

QUALIFICATIONS

REQUIRED

• Bachelor's degree, or Associate's degree plus 3 years of professional experience, or 6 years of professional work experience.
• Excellent analytical and critical thinking skills; effective organizational and time management skills.
• Great attention to detail and follow up.
• Ability to manage projects, assignments, and competing priorities.
• Proficient in the use of Zoom, Teams, and Microsoft Office, including but not limited to Outlook, Word, and Excel.

DESIRED

• Advanced degree.
• Minimum 1 year professional experience within the healthcare, social services or community organization fields.
• Minimum 1 year professional experience working with community programs and resources.
• Minimum 1 year professional experience working within the parishes, communities, and areas where position is located.
• Relevant industry certifications.

SALARY: 37-47k

This position may require a criminal background check to be conducted on the candidate(s) selected for hire.

LSU New Orleans seeks to recruit a highly productive workforce and will provide equal employment opportunities to all employees and prospective employees. Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non-merit factor.