BRCO Community Health - Coordinator 1-3

University of New Orleans; United States; On-site; USD 37,000 - 57,000; Full time

Job summary

LSU New Orleans seeks a community-focused professional to serve as a liaison between parish health units and community resources. You will meet clients, assess needs, and help them set achievable goals while coordinating social services and follow-up care.

Responsibilities include maintaining resource directories, assisting with medical assistance and SNAP applications, and reporting to program supervisors. Strong organizational and communication skills are essential.

Qualifications

• Bachelor's degree or Associate's degree plus 3 years of professional experience or 6 years of professional work experience.
• Advanced degree is preferred and may be considered.
• Minimum and preferred qualifications may include relevant certifications.

Responsibilities

• Meet clients in regional PHUs or other community locations and conduct needs assessments.
• Help patients set goals and perform regular follow-up via calls and visits.
• Assist with social issues like homelessness, hunger and employment.
• Help with follow-up appointments and applications for Medical Assistance and SNAP.
• Maintain directory of community resources and coordinate with team.

Skills

Analytical skills

Critical thinking

Organization

Time management

Attention to detail

Project management

Communication skills

Education

Bachelor's degree

Associate degree + 3 years of professional experience

6 years of professional work experience

Advanced degree

Tools

Zoom

Teams

Microsoft Office

Outlook

Word

Excel

Job description

Department OPH-Bureau of Regional and Clinical Operations Job Summary

This position will be domiciled at the Livingston Parish Health Unit in Livingston, LA

Job Description

Serves as a link between the Parish Health Units (PHUs) and community programs and resources for the Bureau of Regional and Clinical Operations (BRCO). Meets clients in regional PHUs or other community locations and conduct a needs assessment, including helping patients to set goals. Makes regular follow-up calls and in-person visits with clients. Motivates clients to meet their identified goals. Helps clients with social issues like homelessness, hunger and employment. Assists clients with making follow-up appointments, and filling out applications for Medical Assistance and SNAP (Supplemental Nutrition Assistance Program). Works with other team members to create and maintain a directory of community resources (e.g. food banks, housing assistance programs, childcare resources, etc.) in parishes within region. Attends community engagement events in parishes within region. Documents each client encounter in detail. Prepares reports and documents as needed or requested by program supervisors. Attends scheduled program and regional meetings. Other tasks as assigned.

Qualifications Required

Bachelor's degree, or Associate's degree plus 3 years of professional experience, or 6 years of professional work experience. Excellent analytical and critical thinking skills; effective organizational and time management skills. Great attention to detail and follow up. Ability to manage projects, assignments, and competing priorities. Proficient in the use of Zoom, Teams, and Microsoft Office, including but not limited to Outlook, Word, and Excel.

Desired

Advanced degree. Minimum 1 year professional experience within the healthcare, social services or community organization fields. Minimum 1 year professional experience working with community programs and resources. Minimum 1 year professional experience working within the parishes, communities, and areas where position is located. Relevant industry certifications.

Salary

37-57k

Posting Close Date

This position will remain open until filled.

Note to Applicant

Applicants should fully describe their qualifications and experience with specific reference to each of the minimum and preferred qualifications in their cover letter. The search committee will use this information during the initial review of application materials. References will be contacted at the appropriate phase of the recruitment process. This position may require a criminal background check to be conducted on the candidate(s) selected for hire.

LSU New Orleans seeks to recruit a highly productive workforce and will provide equal employment opportunities to all employees and prospective employees. Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non‑merit factor.

About LSU New Orleans

LSU New Orleans is the only R2 public research university in New Orleans, Louisiana, and one of just four public colleges in Louisiana to hold that designation. R2 status opens the doors to competitive federal research grants that flow preferentially to classified research universities. It anchors the university’s power to recruit research‑active faculty, to sustain doctor programs of national standing, and to signal to businesses and investors that New Orleans possesses the intellectual infrastructure a knowledge economy demands.

Located along Lake Pontchartrain in New Orleans, LSU New Orleans’ research excellence and urban relevance provide an opportunity for the institution to become a leading public research partner in one of America’s most exciting and vibrant metropolitan areas. New Orleans has always faced challenges that call for research driven solutions including coastal land loss, educational achievement gaps, affordability, public safety, and workforce shortages. LSU New Orleans can strengthen its research activity as a tool for public problem solving as well as economic impact by leveraging the scale, reputation, infrastructure, and global reach of the LSU enterprise while remaining deeply connected to the city it serves.

With more than 5,500 students and the support of approximately 248 faculty serving the College of Liberal Arts & Human Development, The college of Sciences, The Robert A. Savoie College of Engineering, the Henry Berstein College of Business Administration, and six distinct schools, the campus remains committed to honoring its founding vision and continuing to play a critical role in the region.

Opened in 1958 on the site of a former U.S. Naval Air Station as the region’s first fully integrated public university, LSU New Orleans was created after years of coordinated efforts from civic leaders and residents who believed that an accessible public institution of higher education was vital to the city’s future.

Located only 15 minutes away from downtown and the French Quarter, the university occupies a 195‑acre campus in one of the nicest residential areas of the city.

Since its first commencement exercises in 1962, the university has conferred more than 80,000 degrees creating an extensive network of Privateer Alumni that includes prominent local leaders in fields such as business, tourism, athletics, government, and academia.

The institution has grown from a commuter‑oriented campus into a comprehensive urban research university with undergraduate, graduate, and doctoral programs in distinctive academic categories tied to the city and region.

Its evolution has been inseparable from the story of New Orleans; an internationally recognized city of creativity, resilience, industry, cultural influence, and global connectivity.

As one of the most strategically important cities in America, New Orleans’s economy is rooted in legacy sectors such as energy, maritime commerce, tourism, healthcare, and international trade. Recently, the city has expanded its economic portfolio to include areas such as coastal restoration, film and media production, technology, and advanced manufacturing. The city’s strengths are the university’s opportunities. New Orleans needs talent, civic leadership, resilient infrastructure, healthcare innovation, artists, and entrepreneurs. This combination of culture, commerce and connectivity gives LSU New Orleans a set of dynamic factors that allows it to serve as both an access institution and a problem‑solving university as it reinvents itself beginning this summer.

LSU New Orleans Welcomes Job Applicants from Varied Backgrounds LSU New Orleans seeks to recruit a highly productive workforce and will provide equal employment opportunities to all employees and prospective employees. Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non‑merit factor.