BRCO Community Health - Coordinator 1-1

University of New Orleans; Alexandria (LA); On-site; USD 37,000 - 47,000; Full time

Job summary

The University of New Orleans seeks a qualified candidate for a Community Services Liaison role within the OPH-Bureau of Regional and Clinical Operations. The position is domiciled in Winn Parish Health Unit and focuses on connecting parish health units with community resources, conducting needs assessments, and supporting clients to access Medical Assistance and SNAP.

Responsibilities include meeting clients, scheduling follow-ups, maintaining a resource directory, documenting encounters, and

Qualifications

• Bachelor's degree or Associate degree with 3 years of professional experience, or 6 years of professional work experience.
• Excellent analytical and critical thinking skills; strong organizational and time management abilities.
• Great attention to detail and follow up.
• Ability to manage projects, assignments, and competing priorities.
• Proficient with Zoom, Teams, and Microsoft Office (Outlook, Word, Excel).
• Advanced degree (preferred).
• Certifications in relevant field (preferred).

Responsibilities

• Acts as a link between the Parish Health Units (PHUs) and community programs and resources for the BRCO.
• Meets clients in regional PHUs or other community locations and conducts needs assessments.
• Makes regular follow-up calls and in-person visits with clients.
• Motivates clients to meet identified goals.
• Helps clients with social issues like homelessness, hunger and employment.
• Assists clients with applications for Medical Assistance and SNAP.
• Maintains directory of community resources in parishes within region.
• Attends community engagement events and regional meetings.
• Documents each client encounter in detail and prepares reports as needed.

Skills

Analytical thinking

Time management

Attention to detail

Project management

Education

Bachelor's degree

Associate degree +3 years experience

6 years professional experience

Advanced degree

Certifications

Tools

Zoom

Teams

Outlook

Word

Excel

Job description

Department

OPH-Bureau of Regional and Clinical Operations

Job Summary

This position will be domiciled in the Winn Parish Health Unit

Job Description

• Serves as a link between the Parish Health Units (PHUs) and community programs and resources for the Bureau of Regional and Clinical Operations (BRCO).
• Meets clients in regional PHUs or other community locations and conduct a needs assessment, including helping patients to set goals.
• Makes regular follow-up calls and in-person visits with clients.
• Motivates clients to meet their identified goals.
• Helps clients with social issues like homelessness, hunger and employment.
• Assists clients with making follow-up appointments, and filling out applications for Medical Assistance and SNAP (Supplemental Nutrition Assistance Program).
• Works with other team members to create and maintain a directory of community resources (e.g. food banks, housing assistance programs, childcare resources, etc.) in parishes within region.
• Attends community engagement events in parishes within region.
• Documents each client encounter in detail.
• Prepares reports and documents as needed or requested by program supervisors.
• Attends scheduled program and regional meetings.
• Other tasks as assigned.

Qualifications

• Required:
  • Bachelor's degree, or Associate's degree plus 3 years of professional experience, or 6 years of professional work experience.
  • Excellent analytical and critical thinking skills; effective organizational and time management skills.
  • Great attention to detail and follow up.
  • Ability to manage projects, assignments, and competing priorities.
  • Proficient in the use of Zoom, Teams, and Microsoft Office, including but not limited to Outlook, Word, and Excel.
• Desired:
  • Advanced degree.
  • Minimum 1 year professional experience within the healthcare, social services or community organization fields.
  • Minimum 1 year professional experience working with community programs and resources.
  • Minimum 1 year professional experience working within the parishes, communities, and areas where position is located.
  • Relevant industry certifications.

Salary

37-47k

Required Attachments

• Detailed resume listing relevant qualifications and experience
• Cover Letter indicating why you are a good fit for the position and LSU New Orleans
• Names and contact information of three references

Posting Close Date

This position will remain open until filled.

This position may require a criminal background check to be conducted on the candidate(s) selected for hire.

As part of the hiring process, applicants for positions at LSU New Orleans may be required to demonstrate the ability to perform job-related tasks.

Equal Employment Opportunity

LSU New Orleans seeks to recruit a highly productive workforce and will provide equal employment opportunities to all employees and prospective employees. Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non-merit factor.