Brand Tech & Creative Operations Leader (Remote)

Ferguson; United States; Remote; USD 92,000 - 147,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Life insurance

401(k) with company match

Mental health coverage

Parental leave

Job summary

Ferguson is seeking a Brand & Creative Operations Manager to lead technology platforms and workflows that empower the Brand & Creative team to operate at scale. You will drive platform integrations, AI-enabled capabilities, and asset management across the enterprise, balancing hands-on work with people leadership.

The role emphasizes technology strategy, digital asset management, and cross‑functional collaboration to deliver consistent brand experiences while enabling scalable processes for the

Qualifications

• Bachelor's degree in Marketing, Communications, Business, Information Systems, or a related field.
• 5+ years of experience in creative operations, marketing technology, digital asset management, or a related area.
• Experience with enterprise platforms such as Bynder, Adobe Workfront, Templafy, Tenovus, Make, Fusion or similar solutions.
• Experience in managing templated solutions; knowledge of AI-enabled tools, workflow automation, and digital asset management standard methodologies.
• Experience managing technology vendors, budgets, and platform investments.
• Comfortable being a doer and people manager; strong analytical, communication, and cross-functional leadership skills.
• Proven ability to drive operational improvements and technology adoption.

Responsibilities

• Technology Strategy & Platform Management: lead strategy, development, and optimization of brand tech platforms; manage roadmaps, budgets, vendors.
• AI Enablement & Operational Innovation: identify and implement AI tools to improve production, asset mgmt, and efficiency.
• Workflow Optimization & Creative Operations: automate processes, improve collaboration, and measure platform effectiveness.
• Digital Asset Management & Brand Enablement: oversee asset taxonomy, metadata, and self-service brand portals; ensure governance.

Skills

5+ years in creative ops

Strong analytical skills

People management

Operational improvements

Technology adoption

Cross-functional leadership

Workflow automation

Education

Bachelor's degree in Marketing, Communications, Business, IS or related

Tools

Bynder

Adobe Workfront

Templafy

Tenovus

Make

Fusion or similar

Job description

Ferguson is seeking a Brand & Creative Operations Manager to lead technology platforms and workflows that empower the Brand & Creative team to operate at scale. You will drive platform integrations, AI-enabled capabilities, and asset management across the enterprise, balancing hands-on work with people leadership.

The role emphasizes technology strategy, digital asset management, and cross‑functional collaboration to deliver consistent brand experiences while enabling scalable processes for the