Brand Stylist & Customer Experience Advocate

Tapestry; Northern (KY); Hybrid; USD 31,000 - 41,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance and Tuition.

Job summary

Kate Spade New York is seeking a personable retail professional to engage customers with confident product knowledge and styling expertise. You will help customers build complete looks, guide purchasing decisions, and foster loyalty through memorable service.

Candidates should bring prior retail experience, strong communication, and the ability to multitask in a fast-paced setting. A social-media aware, omni-channel approach is encouraged to succeed in this role.

Qualifications

• Professional selling skills with exceptional interpersonal and communication abilities.
• Prior experience in a retail environment.
• Ability to multitask, prioritize, and work collaboratively in a team setting.
• Social media awareness and willingness to learn omni/virtual selling techniques.
• English proficiency (or local language proficiency per market).

Responsibilities

• Greet guests warmly and confidently, demonstrating strong product knowledge.
• Actively listen and ask insightful follow-up questions to understand customer needs.
• Provide styling advice, suggest add-ons, and create complete looks.
• Use creativity to showcase multiple ways to wear products and encourage customers to explore new styles.
• Guide customers through purchase decisions and ensure a seamless checkout experience.
• Reinforce and celebrate customer choices, inviting them to return.

Skills

Selling skills

Interpersonal communication

Multitasking

Team collaboration

Omni/virtual selling awareness

Job description

Kate Spade New York is seeking a personable retail professional to engage customers with confident product knowledge and styling expertise. You will help customers build complete looks, guide purchasing decisions, and foster loyalty through memorable service.

Candidates should bring prior retail experience, strong communication, and the ability to multitask in a fast-paced setting. A social-media aware, omni-channel approach is encouraged to succeed in this role.