Brand Strategy Manager

PDI Technologies; Dallas (TX); Remote; USD 80,000 - 120,000; Full time

Job summary

PDI Technologies is seeking a mid-level Client Success professional to serve as a primary contact for top CPG clients. You will drive change within the industry through effective communication, data analysis, and strategic insights to enhance client programs in a flexible remote environment. Join a culture that embraces diversity and focuses on long-term partnerships.

Benefits

Comprehensive benefits package

Fully flexible remote work environment

Matching Group Retirement Savings Plan

PTO effective immediately

Quarterly self-investment allowance

Qualifications

• 5+ years in client success or account management.
• 3+ years in consumer-packaged goods or retail.
• 2+ years in marketing roles.

Responsibilities

• Oversee client onboarding and internal account operations.
• Analyze data to develop best practices for clients.
• Manage client relationships and renewal processes.

Skills

Client Success

Data Analysis

Strategic Thinking

Communication

Job description

Employee Level: Individual Contributor

Career Level: Mid-Level or Senior-Level

What You Need:

• 5+ years in a strategic client success or account management role acting as the primary point of contact for clients
• 3+ years in consumer-packaged goods or retail industry experience
• 3+ years’ experience with Excel, analyzing datasets and delivering insights
• 2+ years in marketing related role crafting and/or executing on strategic marketing plans
• 2+ years’ experience in renewals

About the Job:

In Client Success at PDI, we are changing the way CPG interact with c-store audiences. This role leads the way in driving change across the industry. Day to day, this team member serves as the primary point of contact with top CPG clients consulting on program user experience, marketing and offer performance to ensure clients achieve their goals. This PDI employee excels in and thrives on building lasting partnerships with clients at varying leadership levels within an organization.

What You’ll Do:

• Owning end to end onboarding of new clients and working across departments to maximize time to value while removing roadblocks
• Overseeing internal account operations (e.g. troubleshooting issues, account set up, etc.)
• Analyzing data across the convenience store industry to develop best practices that help clients understand and achieve their specific goals
• Leveraging proprietary data to optimize, grow your business, or drive strategic analysis thereby supporting your client
• Discovering relevant data insights for clients and presents findings to clients
• Proactively consult clients to improve consumer programs in digital properties by offering recommendations on streamlining the user experience, increasing branding opportunities, and aligning strategy so brands can achieve their goals
• Developing future plans for how the brand could leverage PDI for future engagements
• Managing the renewal process and growth opportunities for your clients

Why PDI Technologies?

PDI Technologies, Inc. resides at the intersection of productivity and sales growth, delivering powerful solutions that serve as the backbone of the convenience retail and petroleum wholesale ecosystem. By “Connecting Convenience” across the globe, we empower businesses to increase productivity, make more informed decisions, and engage faster with their customers.

We offer:

• Comprehensive benefits package including health, dental, and vision coverage effective immediately
• Fully flexible remote work environment
• Matching Group Retirement Savings Plan
• PTO effective immediately
• Quarterly self-investment allowance for personal and professional development, health and wellness, entertainment, travel, charitable giving, tech, travel, etc.
• Strong culture that values authenticity, trust, curiosity, and diversity of thought

Our Commitment to Diversity, Inclusion & Belonging

At PDI Technologies, diversity is embraced. We are committed to cultivating an environment that is safe, welcoming, and inclusive for all individuals. PDI Technologies is an Equal Opportunity Employer. We agree not to discriminate against any employee or job applicant because of race, color, religion, national origin, sex, physical or mental disability, or age.

About the company

PDI Technologies helps fuel and convenience businesses increase productivity, profitability, loyalty, and security by Connecting Convenience.

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