Brand Story Lead & Client Partner

ZN001 Zeno US; New York (NY); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k) plan

Headspace mental health subscription

Wellness programs

Job summary

Zeno Group is seeking an Account Supervisor to lead consumer brand communications, manage day-to-day client relationships, and guide cross-functional teams. The role blends earned media, brand storytelling, and integrated campaigns to turn business priorities into impactful stories.

The ideal candidate brings 5+ years in PR or brand marketing, strong writing and strategic thinking, and a track record of delivering high-quality work and client service in a fast-paced agency environment.

Qualifications

• 5+ years of experience in public relations, communications, brand marketing or related fields within an agency or other fast-paced environment.
• Experience developing and executing communications programs that support business and brand objectives.
• Strong understanding of media relations and integrated communications strategies.
• Experience planning and executing events, campaigns or brand activations.
• Demonstrated ability to think strategically and creatively about client challenges and opportunities.
• Strong writing, editing and presentation skills, with experience developing client-facing materials and recommendations.
• Experience building strong client relationships and supporting communications programs.
• Strong project management and organizational skills, with experience managing multiple priorities and stakeholders.
• Experience managing budgets, timelines and account operations.
• Proven success building relationships with media and industry partners.
• Experience mentoring or supporting junior team members.
• Collaborative mindset with a passion for communications, storytelling and team success.

Responsibilities

• Client Leadership & Program Management: Serve as a trusted day-to-day client contact, managing projects, communications programs and integrated workstreams while ensuring high-quality execution and strong client service.
• Brand Communications & Storytelling: Contribute to the development of communications strategies, messaging and content that help brands engage audiences and achieve business objectives.
• Media Engagement: Develop and execute media relations programs, building relationships that drive awareness, engagement and measurable results.
• Integrated Campaign Execution: Partner with internal teams and external stakeholders to deliver integrated campaigns, events and communications initiatives that align with client goals.
• Business Growth & Industry Engagement: Identify opportunities to introduce clients to new capabilities, contribute to business growth and stay connected to industry trends and professional networks.
• Team Leadership & Collaboration: Support and mentor junior team members while contributing to a collaborative environment where people can learn, grow and do their best work.
• Operational Excellence: Help manage account budgets, timelines, resources and project deliverables while ensuring quality, efficiency and accountability.

Skills

Public relations

Brand marketing

Media relations

Project management

Client management

Writing & editing

Strategic thinking

Team leadership

Job description

Zeno Group is seeking an Account Supervisor to lead consumer brand communications, manage day-to-day client relationships, and guide cross-functional teams. The role blends earned media, brand storytelling, and integrated campaigns to turn business priorities into impactful stories.

The ideal candidate brings 5+ years in PR or brand marketing, strong writing and strategic thinking, and a track record of delivering high-quality work and client service in a fast-paced agency environment.