Brand Social & Community Coordinator

Signal Theory; Kansas City (MO); On-site; USD 50,000 - 70,000; Full time

Job summary

Signal Theory is seeking an Associate Content Manager to own day-to-day social presence across a portfolio of brands. You will engage audiences, keep content organized, on-brand, and on schedule, and report to the Senior Content Manager.

You will collaborate with peers in Content and partner with the Content Creation team to ensure timely delivery of assets and calendar-aligned activations.

Qualifications

• 1–3 years of professional experience in social media for a brand.
• Familiarity with major platforms: Facebook/Instagram, TikTok, X, Snapchat.
• Strong written and verbal communication skills and attention to detail.
• Ability to collaborate across teams and manage multiple priorities.

Responsibilities

• Monitor and respond to community engagement across client brands’ social channels.
• Identify proactive and reactive engagement opportunities to build brand affinity.
• Flag high-risk interactions to seniors and clients as needed.
• Keep records of interactions and performance for reports.
• Build and maintain social content calendars across multiple platforms.
• QA content pre/post publishing for accuracy and brand consistency.
• Publish approved content on schedule and coordinate timing with peers.
• Support performance reporting and campaign launches with hands-on execution.

Skills

Community engagement

Calendar management

Publishing

Team collaboration

Written & verbal communication

Attention to detail

Multitasking

Tools

Sprout

Sprinklr

Infegy

Hoosuite

Meltwater

BrandWatch

Rival IQ

Metricool

Job description

Signal Theory is seeking an Associate Content Manager to own day-to-day social presence across a portfolio of brands. You will engage audiences, keep content organized, on-brand, and on schedule, and report to the Senior Content Manager.

You will collaborate with peers in Content and partner with the Content Creation team to ensure timely delivery of assets and calendar-aligned activations.