Content Engagement & Publishing Specialist

Signal Theory Inc.; Kansas City (MO); On-site; USD 40,000 - 65,000; Full time

Job summary

Signal Theory Inc. is seeking an Associate Content Manager to manage community engagement and social publishing across multiple client brands.

You will work within the Content discipline to maintain on-brand, on-schedule posts and respond to audiences in a timely, thoughtful manner. In this role, you will build social calendars, QA content, and support influencer programs while collaborating with Creative, Analytics, and Web teams.

Qualifications

• Experience managing social engagement across multiple client brands.
• Ability to maintain brand tone and guidelines in public interactions.
• Familiarity with mainstream platforms (Facebook, Instagram, TikTok, X, Snapchat).
• Strong written and verbal communication skills for reporting.

Responsibilities

• Monitor and respond to community engagement across client brands’ social channels.
• Identify proactive and reactive conversations to build brand affinity.
• Flag high-risk interactions to seniors and clients as needed.
• Record interactions and performance for monthly and quarterly reports.
• Track trends, conversations and sentiment across brands.
• Build and maintain social content calendars across multiple clients and platforms.
• QA content before and after publishing for brand consistency.
• Publish content across channels on schedule and coordinate timing.
• Maintain documentation of approvals, schedules, and assets.
• Assist seniors in compiling performance reporting and translate data into updates.
• Support social activations and influencer programs with hands-on execution.
• Partner with Content Creation to ensure assets align with calendars.
• Suggest platform features and trends to inform strategy.

Skills

Community engagement

Social calendar management

Content publishing

Audience engagement

Attention to detail

Written communication

Verbal communication

Team collaboration

Trend awareness

Multitasking

Tools

Sprout

Sprinklr

Infegy

Hoosuite

Meltwater

BrandWatch

Rival IQ

Metricool

Job description

Signal Theory Inc. is seeking an Associate Content Manager to manage community engagement and social publishing across multiple client brands.

You will work within the Content discipline to maintain on-brand, on-schedule posts and respond to audiences in a timely, thoughtful manner. In this role, you will build social calendars, QA content, and support influencer programs while collaborating with Creative, Analytics, and Web teams.