Brand Retail Team Leader – Customer Experience

Lego Group; BLOOMINGTON (MN); Presencial; USD 44.000 - 53.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Family leave

Insurance

Wellbeing programs

Colleague discount

Bonus scheme

Hybrid work policy

Descripción de la vacante

The LEGO Group is seeking a full-time Team Leader for LEGO Brand Retail in Bloomington, MN. You will model exceptional service and train the team to exceed standards in customer service, product knowledge and sales.

Lead with visual merchandising, inventory control and strong coaching to build a high-performing team while upholding LEGO Brand values and a safe, inclusive store environment.

This role offers growth within a globally loved brand and a family-owned, international business.

Formación

• Leadership and/or management experience in a retail store environment.
• Delivery of Employee training.
• Cash handling and inventory/sales auditing.
• Point of sale automated systems.
• Merchandise maintenance and visual merchandising.
• Physical specifications: Lifting at least 30 lbs and standing for long periods.
• Must have full availability to work 40 hours per week.

Responsabilidades

• Maximize profitable sales by the regular review of sales and margin information
• Assist to ensure that appropriate and effective space management techniques are utilized
• Ensure that the store graphics system (including pricing) is maintained effectively, with a focus on customer service and maximizing profitable sales
• Ensure that all fixtures are always replenished
• Evaluate and communicate on competitor visual merchandising techniques, identifying opportunities to develop our business further
• Train Sales Associates on visual merchandising techniques according to LEGO Brand Retail guidelines
• Motivate and develop a high-performance team by sharing the LEGO Brand, Vision and Values

Conocimientos

Leadership

Team training

Cash handling

POS systems

Visual merchandising

Physical stamina

Full availability 40h

Descripción del empleo

The LEGO Group is seeking a full-time Team Leader for LEGO Brand Retail in Bloomington, MN. You will model exceptional service and train the team to exceed standards in customer service, product knowledge and sales.

Lead with visual merchandising, inventory control and strong coaching to build a high-performing team while upholding LEGO Brand values and a safe, inclusive store environment.

This role offers growth within a globally loved brand and a family-owned, international business.