Brand Representative - Westmoreland Mall, Hollister

Abercrombie & Fitch Co.; Greensburg (Westmoreland County); On-site; USD 16,531 - 24,796; Full time

Job summary

Abercrombie & Fitch Co. is hiring Brand Representatives to bring our store experience to life. You will engage customers with care, help them find what they need, and keep the environment welcoming and well-presented.

You’ll support customer experiences across categories, assist with replenishment and presentation standards, and manage cash wrap duties while delivering a friendly checkout. You’ll also enable omni‑channel services like Save the Sale, in‑store pickup, and ship‑from‑store orders.

Responsibilities

• Customer Experience: Provide warm, welcoming, and attentive service to all customers.
• Sales Floor Maintenance: Support product replenishment and maintain a clean, organized store environment.
• Cash Wrap Operations: Process purchases, returns, and exchanges efficiently at the register.
• Online Orders: Support Save the Sale, In-Store Pick-Up, and ship-from-store orders.

Job description

Our Brand Representatives bring our store experience to life—engaging customers with care, representing our brand authentically, and helping create a welcoming environment for all. This role is a great fit for someone who enjoys connecting with customers, assisting them in finding what they need, and maintaining a well‑presented store environment.

What You’ll Do

• Customer Experience: Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.
• Sales Floor Maintenance: Support product replenishment and maintain a clean, organized, and visually consistent sales environment. This includes folding, hanging, sizing, and ensuring presentation standards are met.
• Cash Wrap Operations: Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.
• Online Orders: Create a seamless omni‑channel experience by supporting Save the Sale orders, fulfilling In‑Store Pick‑Up, and packaging ship‑from‑store orders.