Brand Representative - The Streets at Southpoint, Abercrombie & Fitch

Abercrombie & Fitch Spain, SL; Durham (NC); Presencial; USD 18.000 - 23.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Merchandise Discount

Flexible Schedule

Opportunities for Career Advancement

Training and Development

A Global Team of People Who'll Celebr8

Descripción de la vacante

Abercrombie & Fitch Co. is seeking a dedicated team member to deliver warm customer service across in-store and omni-channel experiences. You’ll help customers with styling and product guidance while maintaining an organized, visually appealing sales floor.

In this role you’ll handle checkout, returns, exchanges, and online order support, ensuring a seamless experience from fitting room to doorstep. The position values reliability, flexibility, and a friendly, inclusive approach.

Formación

• Welcoming and inclusive customer experience.
• Balancing customer engagement with operations in a dynamic environment.
• Strong organizational skills and attention to detail.
• Reliability and consistent attendance.

Responsabilidades

• Provide warm, welcoming, and attentive service to all customers across categories.
• Support product replenishment and maintain a clean, organized sales environment.
• Process purchases, returns, and exchanges accurately and cordially at checkout.
• Support Save the Sale and fulfill In-Store Pick-Up and ship-from-store orders.

Conocimientos

Customer service

Communication

Attention to detail

Teamwork

Herramientas

POS system

Cash wrap system

Descripción del empleo

Job Description:

What You'll Do:

• Customer Experience : Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.
• Sales Floor Maintenance : Support product replenishment and maintain a clean, organized, and visually consistent sales environment. This includes folding, hanging, sizing, and ensuring presentation standards are met.
• Cash Wrap Operations : Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.
• Online Orders : Create a seamless omni-channel experience by supporting Save the Sale orders, fulfilling In-Store Pick-Up, and packaging ship-from-store orders.

What it Takes

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

What You'll Get

• Merchandise Discount
• Flexible Schedule
• Opportunities for Career Advancement
• Opportunity to Become a Brand Affiliate
• Training and Development
• A Global Team of People Who'll Celebrate you for Being YOU

Company Description

Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.

The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com.

Learn more about A&F Co. by visiting our corporate website here.

See what its like to #WorkAtANF - Follow us on Instagram @LifeAtANF

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.