Brand Representative - The Shops at La Cantera, Abercrombie & Fitch

Abercrombie & Fitch Spain, SL; San Antonio (TX); On-site; USD 17,000 - 23,000; Full time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Career Advancement

Brand Affiliate

Training & Development

Global Team

Job summary

Abercrombie & Fitch Co. in San Antonio is seeking a friendly retail teammate to deliver outstanding customer experiences while supporting daily store operations.

You’ll engage customers, assist with styling, and help maintain an inviting sales floor across categories. Responsibilities include processing purchases, returns, and exchanges, supporting online order pickups, and contributing to a clean, organized, and visually compelling store environment.

Qualifications

• Ability to create welcoming customer experiences.
• Comfort working in a dynamic environment balancing engagement and tasks.
• Strong organizational skills and attention to detail.
• Reliability and consistent attendance are essential.

Responsibilities

• Customer Experience: Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation naturally, and offer product support and styling guidance across categories.
• Sales Floor Maintenance: Support product replenishment and maintain a clean, organized, and visually consistent sales environment, including folding, hanging, sizing, and presentation standards.
• Cash Wrap Operations: Process purchases, returns, and exchanges accurately and efficiently with a friendly checkout experience.
• Online Orders: Support Save the Sale, fulfill In-Store Pick-Up, and package ship-from-store orders to ensure an omni-channel experience.

Skills

Customer service

Adaptability

Organization

Reliability

Job description

Job Description:

What You'll Do:

• Customer Experience : Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.
• Sales Floor Maintenance : Support product replenishment and maintain a clean, organized, and visually consistent sales environment. This includes folding, hanging, sizing, and ensuring presentation standards are met.
• Cash Wrap Operations : Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.
• Online Orders : Create a seamless omni-channel experience by supporting Save the Sale orders, fulfilling In-Store Pick-Up, and packaging ship-from-store orders.

What it Takes

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

What You'll Get

• Merchandise Discount
• Flexible Schedule
• Opportunities for Career Advancement
• Opportunity to Become a Brand Affiliate
• Training and Development
• A Global Team of People Who'll Celebrate you for Being YOU

Company Description

Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.

The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com.

Learn more about A&F Co. by visiting our corporate website here.

See what its like to #WorkAtANF - Follow us on Instagram @LifeAtANF

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.