Brand Representative - St. Clair Square, Hollister

Abercrombie & Fitch Co.; Illinois; On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Opportunities for Career Advancement

Opportunity to Become a BrandAffiliate

Training and Development

A Global Team of People Who'll CelebrA

YOU

Job summary

Abercrombie & Fitch Co. is seeking a versatile Sales Associate to deliver warm, personalized customer service and support a seamless omni-channel experience.

You will help customers while maintaining a clean, organized store environment and assist with product replenishment and presentation across categories. In this role, you will handle cash wrap duties, returns, and exchanges with a friendly attitude, and support online orders such as in-store pick-up and ship-from-store processes.

Qualifications

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment with both engagement and tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Responsibilities

• Customer Experience: provide warm, welcoming service and offer product support and styling guidance.
• Sales Floor Maintenance: assist with replenishment, folding, hanging, sizing, and presentation standards.
• Cash Wrap Operations: process purchases, returns, and exchanges accurately and friendly.
• Online Orders: support Save the Sale, in-store pick-up, and ship-from-store orders.

Skills

Customer service

Communication

Attention to detail

Reliability

Job description

What You'll Do:

• Customer Experience: Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.
• Sales Floor Maintenance: Support product replenishment and maintain a clean, organized, and visually consistent sales environment. This includes folding, hanging, sizing, and ensuring presentation standards are met.
• Cash Wrap Operations: Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.
• Online Orders: Create a seamless omni-channel experience by supporting Save the Sale orders, fulfilling In-Store Pick-Up, and packaging ship-from-store orders.

What it Takes:

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

What You'll Get:

• Merchandise Discount
• Flexible Schedule
• Opportunities for Career Advancement
• Opportunity to Become a Brand Affiliate
• Training and Development
• A Global Team of People Who'll Celebrate you for Being YOU

The starting rate for this position is $15.00 per hour. (i.e., the recruiting pay range for this position is $15.00-$15.00 per hour). The starting rate and range may be modified in the future.

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.

Company Description

Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com.

Learn more about A&F Co. by visiting our corporate website here.

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