Brand Representative - South Shore Plaza, Hollister

Abercrombie & Fitch Co.; Long Josephs Point (MA); Presencial; USD 18 000 - 25 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Merchandise Discount

Flexible Schedule

Opportunities for Career Advancement

Brand Affiliate Program

Training and Development

Global team culture

Resumo da oferta

Abercrombie & Fitch Co. is seeking Brand Representatives to bring our store experience to life, engaging customers with care and representing our brand authentically. You will help customers find what they need and maintain a well-presented store environment.

Responsibilities include welcoming service, product replenishment, accurate checkout handling, and supporting online orders and in-store pickup to create a seamless shopping experience.

Qualificações

• Creates a welcoming and inclusive customer experience.
• Capable of balancing customer engagement with store operations.
• Maintains organization and attention to detail in a fast-paced environment.
• Reliable with consistent attendance and punctuality.

Responsabilidades

• Provide warm, welcoming, attentive service to all customers.
• Support product replenishment and maintain a clean, organized sales environment.
• Process purchases, returns, and exchanges accurately at the cash wrap.
• Support omni‑channel tasks like Save the Sale orders and in-store pickup.

Conhecimentos

Customer Service

Inclusive Experience

Adaptability

Attendance

Descrição da oferta de emprego

Overview

Our Brand Representatives bring our store experience to life—engaging customers with care, representing our brand authentically, and helping create a welcoming environment for all. This role is a great fit for someone who enjoys connecting with customers, assisting them in finding what they need, and maintaining a well‑presented store environment.

Responsibilities

• Customer Experience: Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.
• Sales Floor Maintenance: Support product replenishment and maintain a clean, organized, and visually consistent sales environment. Fold, hang, size, and ensure presentation standards are met.
• Cash Wrap Operations: Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.
• Online Orders: Create a seamless omni‑channel experience by supporting Save the Sale orders, fulfilling In‑Store Pick‑Up, and packaging ship‑from‑store orders.

Qualifications

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Benefits

• Merchandise Discount
• Flexible Schedule
• Opportunities for Career Advancement
• Opportunity to Become a Brand Affiliate
• Training and Development
• A global team of people who celebrate you for being you

Compensation

The starting rate for this position is $15.75 per hour. (i.e., the recruiting pay range for this position is $15.75-$15.75 per hour). The starting rate and range may be modified in the future.

Company Overview

Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates stores under Abercrombie and Hollister brands across North America, Europe, Asia and the Middle East, and runs e‑commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com.

Equal Opportunity Employer

Abercrombie & Fitch Co.is an equal opportunity employer.