Brand Representative (seasonal)

Stand Out For Good, Inc.; Oak Brook (IL); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Associate discount

401k with company match

Advancement opportunities

Free Mental Health support

Free Financial Wellness support

Job summary

Altar’d State is a rapidly growing women’s fashion brand with 130+ locations. The Brand Representative drives revenue by delivering exceptional guest service, sharing product knowledge, and maintaining a clean store environment in Oak Brook, IL.

This role emphasizes relationship-building, accurate cash handling, and adherence to company service standards, with opportunities for advancement and a generous associate discount.

Qualifications

• Provide excellent guest service by anticipating guest needs and exceeding expectations.
• Acknowledge, interact and build relationships with guests; creates guest loyalty.
• Communicate effectively with guests and management; maintain brand standards.

Responsibilities

• Provides excellent guest service by anticipating guest’s needs, exceeding expectations, and adhering to service standards.
• Acknowledges, interacts and builds relationships with guests; creates guest loyalty.
• Maintains a clean and presentable store environment and assists in inventory prep.
• Processes register transactions accurately and handles cash with care.
• Open/close procedures and ensure daily tasks are completed with a guest focus.

Skills

Guest service

Relationship building

Product knowledge

Communication

Job description

174 - Oakbrook Center - Oak Brook, ILWho Are We?Altar’d State is a rapidly growing women’s fashion brand with 130+ locations in 40 states. It feels like a sanctuary - a place of beauty from the inside out. From welcoming experiences and warm associates to thoughtfully curated products, our brand is built upon the founding principles of giving back and making a difference in the world.Our Mission\"Stand Out. For Good\". At Altar'd State, those four words are more than just our motto, they are why we exist. From Mission Mondays, where 10% of our net proceeds go directly to local charitable organizations, to our long-standing partnership with Coprodeli USA, in which we are in the process of building 22 schools for impoverished communities in Peru, we are committed to giving back in meaningful ways to those in need.Position Overview: Brand Representative (Sales Associate)Reporting to the Store Leadership, the Brand Representative (Sales Associate) drives revenue and provides guests with exceptional service, through relationship building, product knowledge sharing, and presenting a clean, well-maintained store environment. Consistently achieves individual sales associate goals, which support store goals.What We Offer$16 / hour base payGenerous associate discount401k with company matchAdvancement opportunitiesFree Mental Health supportFree Financial Wellness supportPeopleProvides excellent guest service by anticipating guest’s needs, exceeding expectations, and adhering to the Altar’d State service standardsAcknowledges, interacts and builds relationships with guests; creates guest loyaltyConsistently receives positive, unsolicited guest feedbackCommunicates effectively with store management and guestsTreats others fairly, with respect, and values differences; does not pass judgment on potential guestsSupports an environment of learning and trust by acting as a positive role model for all fellow sales associatesProcessCompletes opening/closing procedures and sales associate tasks as directed by management with a guest focusIs able to locate merchandise effectively and maintain organizationIs able to perform register transactions quickly and efficientlyIs able to process transactions accurately, as well as handle cash and provide change without errorAdheres to loss prevention practices and is aware of and reports potential incidents, to ensure shortage control and to protect Company assetsMaintains a safe work environment and reports any potential hazards to leadershipParticipates and assists in the preparation for the stores’ inventoryReports to work as scheduled; records time worked accurately by using Altar’d State’s time and attendance system; remains flexible to the needs of the businessPresentationAssists in the construction of merchandising and window displaysMaintains a clean and presentable store environmentRepresents the brand by adhering to appropriate standards of dress and groomingQualificationsBrand Representatives (Sales Associates) must be at least 18 years of agePhysical ability to perform tasks, which could require prolonged standing, sitting, reaching, kneeling and / or squatting frequently. May be required to occasionally climb ladders, climb and descend stairs frequently, depending on location. Must be able to lift and carry 30 pounds regularly without assistance.Stand Out For Good, Inc. is an equal opportunity employer and values diversity. All employment decisions are decided on the basis of qualification, merit and business need. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin.We are proud to share that our associates have made us one of Fortune's Best Companies to Work For! Recently, our team has received the following recognition:#73 in Fortune 100 Best Companies to Work For 2023#4 in Fortune Best Workplaces in Retail 2022#93 in Best Workplaces for Millennials 2023#34 in Fortune Best Workplaces for Women 2022