Brand Representative - North Star Mall, Abercrombie & Fitch

A&F Stores, Inc.; Austin (TX); Sur place; USD 32 000 - 45 000; Plein temps

Avantages offerts par ce poste

Merchandise discount

Flexible schedule

Career advancement opportunities

Brand Affiliate opportunity

Training and development

Global team culture

Résumé du poste

Abercrombie & Fitch Co. is seeking Brand Representatives to bring the store experience to life in Austin, TX.

You will greet customers, connect over style, and help shoppers find what they need while keeping the floor inviting and well presented. You’ll handle sales at the register, returns, and exchanges, support omni‑channel orders, and assist with replenishment and visual standards to maintain a consistent, on-brand shopping environment.

Qualifications

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment balancing engagement and tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to attendance.

Responsabilités

• Provide warm, welcoming, and attentive service to all customers.
• Support product replenishment and maintain a clean, organized sales environment.
• Process purchases, returns, and exchanges accurately and efficiently at the cash wrap.
• Create an omni-channel experience by supporting Save the Sale orders and in-store pickup.

Connaissances

Customer service

Communication

Attention to detail

Reliability

Description du poste

Our Brand Representatives bring our store experience to life—engaging customers with care, representing our brand authentically, and helping create a welcoming environment for all. This role is a great fit for someone who enjoys connecting with customers, assisting them in finding what they need, and maintaining a well‑presented store environment.

What You’ll Do

• Customer Experience: Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.
• Sales Floor Maintenance: Support product replenishment and maintain a clean, organized, and visually consistent sales environment, including folding, hanging, sizing, and ensuring presentation standards are met.
• Cash Wrap Operations: Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.
• Online Orders: Create a seamless omni‑channel experience by supporting Save the Sale orders, fulfilling In‑Store Pick‑Up, and packaging ship‑from‑store orders.

What It Takes

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Benefits

• Merchandise discount.
• Flexible schedule.
• Opportunities for career advancement.
• Opportunity to become a Brand Affiliate.
• Training and development.
• A global team of people who celebrate you for being YOU.

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.