Brand Representative - Hanes Mall, Hollister

A&F Stores, Inc.; Hanes (NC); On-site; USD 28,000 - 40,000; Part time

Benefits offered by this job

Merchandise discount

Flexible schedule

Opportunities for career advancement

Training and development

Job summary

A&F Stores, Inc. in Hanes, NC is seeking Brand Representatives to enhance the store experience. This role involves engaging customers, assisting them in finding products, and maintaining an inviting store environment.

The ideal candidates should have strong customer service skills, organizational ability, and a commitment to providing a welcoming environment. Benefits include a merchandise discount and opportunities for career advancement.

Qualifications

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Responsibilities

• Provide warm, welcoming service to all customers.
• Support product replenishment and maintain a clean sales environment.
• Process purchases, returns, and exchanges accurately.
• Support omni-channel experiences by fulfilling online orders.

Skills

Customer service

Organizational skills

Attention to detail

Job description

Our Brand Representatives bring our store experience to life—engaging customers with care, representing our brand authentically, and helping create a welcoming environment for all. This role is a great fit for someone who enjoys connecting with customers, assisting them in finding what they need, and maintaining a well‑presented store environment.

What You’ll Do

• Customer Experience: Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.
• Sales Floor Maintenance: Support product replenishment and maintain a clean, organized, and visually consistent sales environment, including folding, hanging, sizing, and ensuring presentation standards are met.
• Cash Wrap Operations: Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.
• Online Orders: Create a seamless omni‑channel experience by supporting Save the Sale orders, fulfilling In‑Store Pick‑Up, and packaging ship‑from‑store orders.

What It Takes

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Benefits

• Merchandise discount.
• Flexible schedule.
• Opportunities for career advancement.
• Opportunity to become a Brand Affiliate.
• Training and development.
• A global team of people who celebrate you for being YOU.

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.