Brand Representative - Gurnee Mills, Abercrombie & Fitch

Abercrombie & Fitch Co.; Gurnee (IL); On-site; USD 17,047 - 24,280; Part time

Benefits offered by this job

Merchandise discount

Flexible schedule

Opportunities for career advancement

Training and development

Job summary

A&F Stores, Inc. is seeking a dedicated Sales Associate in Gurnee, Illinois, to provide exceptional customer service while maintaining a welcoming shopping environment. You will engage with customers, assist with product support, and uphold presentation standards.

In addition to a starting rate of $15.00 per hour, benefits include a merchandise discount, flexible schedule, and opportunities for career advancement.

Qualifications

• Ability to create a welcoming and inclusive customer experience.
• Reliable and committed to consistent attendance.
• Comfortable balancing customer engagement and operational tasks.

Responsibilities

• Provide warm and attentive service to customers.
• Support product replenishment and maintain store organization.
• Process purchases, returns, and exchanges efficiently.
• Assist with omni‑channel experiences and in‑store orders.

Skills

Customer service skills

Strong organizational skills

Comfort in dynamic environments

Attention to detail

Job description

Responsibilities

• Provide warm, welcoming, and attentive service to all customers, anticipating needs, initiating conversation, and offering product support and styling guidance across categories.
• Support product replenishment and maintain a clean, organized, and visually consistent sales environment, including folding, hanging, sizing, and ensuring presentation standards are met.
• Accurately and efficiently process purchases, returns, and exchanges at the cash wrap while ensuring a friendly and positive checkout experience.
• Create a seamless omni‑channel experience by supporting Save the Sale orders, fulfilling in‑store pick‑up, and packaging ship‑from‑store orders.

Qualifications

• Ability to create a welcoming and inclusive customer experience.
• Comfortable working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Benefits

• Merchandise discount.
• Flexible schedule.
• Opportunities for career advancement.
• Opportunity to become a Brand Affiliate.
• Training and development.
• A global team of people who'll celebrate you for being you.

Starting rate: $15.00 per hour.

Equal Opportunity Employer Statement

Abercrombie & Fitch Co. is an Equal Opportunity Employer.