Brand Representative - Chicago Premium Outlets, Hollister

Abercrombie & Fitch Co.; Illinois; On-site; USD 17,047 - 24,280; Part time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Opportunities for Career Advancement

Training and Development

Job summary

A&F Stores, Inc. in Aurora, Illinois is looking for dedicated team members to elevate customer experiences. The role involves providing attentive service, maintaining sales floor standards, and processing transactions accurately.

Ideal candidates will showcase strong organizational skills and a commitment to reliable attendance. Benefits include a merchandise discount, flexible scheduling, and career advancement opportunities.

Qualifications

• Strong ability to create a welcoming and inclusive customer experience.
• Comfortable working in a dynamic environment with customer engagement.
• Demonstrated reliability and commitment to consistent attendance.

Responsibilities

• Provide warm, welcoming, and attentive service to customers.
• Support product replenishment and maintain a clean sales environment.
• Process purchases, returns, and exchanges efficiently at checkout.
• Fulfill online orders and support an omni-channel experience.

Skills

Customer service skills

Organizational skills

Attention to detail

Reliability

Job description

What You’ll Do

• Customer Experience: Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.
• Sales Floor Maintenance: Support product replenishment and maintain a clean, organized, and visually consistent sales environment. This includes folding, hanging, sizing, and ensuring presentation standards are met.
• Cash Wrap Operations: Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.
• Online Orders: Create a seamless omni‑channel experience by supporting Save the Sale orders, fulfilling In‑Store Pick‑Up, and packaging ship‑from‑store orders.

What it Takes

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Benefits

• Merchandise Discount
• Flexible Schedule
• Opportunities for Career Advancement
• Opportunity to Become a Brand Affiliate
• Training and Development
• A Global Team of People Who’ll Celebrate You for Being You

Compensation

Starting rate: $15.00 per hour (pay range: $15.00 - $15.00 per hour). The starting rate and range may be modified in the future.

Employer Statement

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.