Brand Representative - Apache Mall, Hollister

Hollister Co; Rochester (MN); On-site; USD 14,000 - 19,000; Part time

Benefits offered by this job

Merchandise discount

Flexible schedule

Career advancement

Brand affiliate potential

Training and development

Global team culture

Job summary

Hollister Co. in Rochester, MN is seeking a Brand Representative to bring our store experience to life. You will engage customers, help them find products, and maintain a well-presented store environment.

You’ll support replenishment, cash wrap operations, and omni-channel tasks, delivering a welcoming shopping experience. This role offers a merchandise discount and opportunities for growth within a global brand.

Qualifications

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment balancing engagement and tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Responsibilities

• Provide warm, welcoming, and attentive service to all customers.
• Support product replenishment and maintain a clean, organized sales environment.
• Accurately process purchases, returns, and exchanges at the cash wrap.
• Support Save the Sale orders, In-Store Pick-Up, and pack ship-from-store orders.

Skills

Customer experience

Dynamic environment

Organizational skills

Attendance reliability

Job description

Our Brand Representatives bring our store experience to life—engaging customers with care, representing our brand authentically, and helping create a welcoming environment for all. This role is a great fit for someone who enjoys connecting with customers, assisting them in finding what they need, and maintaining a well-presented store environment.

What You’ll Do

• Customer Experience: Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.
• Sales Floor Maintenance: Support product replenishment and maintain a clean, organized, and visually consistent sales environment. This includes folding, hanging, sizing, and ensuring presentation standards are met.
• Cash Wrap Operations: Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.
• Online Orders: Create a seamless omni-channel experience by supporting Save the Sale orders, fulfilling In-Store Pick-Up, and packaging ship-from-store orders.

What it Takes

Ability to create a welcoming and inclusive customer experience. Comfort working in a dynamic environment, balancing customer engagement and operational tasks. Strong organizational skills and attention to detail. Reliability and commitment to consistent attendance.

What You’ll Get

• Merchandise Discount
• Flexible Schedule
• Opportunities for Career Advancement
• Opportunity to Become a Brand Affiliate
• Training and Development
• A Global Team of People Who'll Celebrate you for Being YOU

Company Description

Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com. Learn more about A&F Co. by visiting our corporate website here. #WorkAtANF - Follow us on Instagram @LifeAtANF

The starting rate for this position is $12.00 per hour. (i.e., the recruiting pay range for this position is $12.00-$12.00 per hour). The starting rate and range may be modified in the future.

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.

Join us as we team up around the globe and grow to a $5+ billion family of brands—powered by purpose and the belief that we are all leaders.