Brand Representative - Cherry Hill Mall, Hollister

A&F Stores, Inc.; Cherry Hill Township (NJ); On-site; USD 19,036 - 27,112; Part time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Opportunities for Career Advancement

Opportunity to Become a Brand Affiliate

Training and Development

Inclusive work environment

Job summary

A&F Stores, Inc. is seeking Brand Representatives in Cherry Hill Township, New Jersey, to engage customers and create a welcoming store environment. Successful candidates will excel in customer interactions, assist with product support and maintain store presentation standards.

The role includes responsibilities like managing checkout processes, supporting fulfillment of online orders, and ensuring sales floor maintenance. Starting pay is $16.75 per hour with flexible scheduling, merchandise discounts, and opportunities for advancement.

Qualifications

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Responsibilities

• Provide warm, welcoming, and attentive service to all customers.
• Support product replenishment and maintain a clean and organized sales environment.
• Accurately process purchases, returns, and exchanges.
• Support omni-channel experience through various order processes.

Skills

Customer engagement

Organizational skills

Attention to detail

Reliability

Job description

Job Description: Our Brand Representatives bring our store experience to life—engaging customers with care, representing our brand authentically, and helping create a welcoming environment for all. This role is a great fit for someone who enjoys connecting with customers, assisting them in finding what they need, and maintaining a well‑presented store environment.

What You’ll Do

Customer Experience

Provide warm, welcoming, and attentive service to all customers.

Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.

Sales Floor Maintenance

Support product replenishment and maintain a clean, organized, and visually consistent sales environment.

This includes folding, hanging, sizing, and ensuring presentation standards are met.

Cash Wrap Operations

Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.

Online Orders

Create a seamless omni‑channel experience by supporting Save the Sale orders, fulfilling In‑Store Pick‑Up, and packaging ship‑from‑store orders.

What it Takes

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

What You’ll Get

• Merchandise Discount
• Flexible Schedule
• Opportunities for Career Advancement
• Opportunity to Become a Brand Affiliate
• Training and Development
• A Global Team of People Who'll Celebrate you for Being YOU

Company Description

Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com.

Learn more about A&F Co. by visiting our corporate website.

Starting rate for this position is $16.75 per hour. The recruiting pay range for this position is $16.75 - $16.75 per hour. The starting rate and range may be modified in the future.

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.