Brand Representative - Valencia Town Center, Hollister

A&F Stores, Inc.; Santa Clarita (CA); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Opportunities for Career Advancement

Opportunity to Become a BrandAffiliate

Training and Development

A Global Team of People Who'll CelebrA

Job summary

Abercrombie & Fitch Co. is hiring Brand Representatives in Santa Clarita to deliver a welcoming store experience, assist customers in finding items, and maintain presentation standards. You will help across departments with styling guidance and ensure a smooth checkout. Eligible for merchandise discounts and career advancement opportunities.

The role emphasizes reliability, flexible scheduling, and contributing to a global team culture while representing the Abercrombie brand in-store and online.

Qualifications

• Friendly, welcoming customer approach.
• Attentive service and product support across categories.
• Reliability and consistent attendance.

Responsibilities

• Provide warm, welcoming service to all customers and guide them to products.
• Maintain an organized, clean, and visually consistent sales floor including folding and display standards.
• Process purchases, returns, and exchanges efficiently at the cash wrap with a friendly checkout experience.
• Support omni-channel tasks including Save the Sale orders, in-store pickup, and ship-from-store packaging.

Skills

Customer service

Job description

Job Description: Our Brand Representatives bring our store experience to life—engaging customers with care, representing our brand authentically, and helping create a welcoming environment for all. This role is a great fit for someone who enjoys connecting with customers, assisting them in finding what they need, and maintaining a well-presented store environment.

What You’ll Do:

Customer Experience

Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.

Sales Floor Maintenance

Support product replenishment and maintain a clean, organized, and visually consistent sales environment. This includes folding, hanging, sizing, and ensuring presentation standards are met.

Cash Wrap Operations

Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.

Online Orders

Create a seamless omni-channel experience by supporting Save the Sale orders, fulfilling In-Store Pick-Up, and packaging ship-from-store orders.

What it Takes

Ability to create a welcoming and inclusive customer experience. Comfort working in a dynamic environment, balancing customer engagement and operational tasks. Strong organizational skills and attention to detail. Reliability and commitment to consistent attendance.

What You’ll Get As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle.

• Merchandise Discount
• Flexible Schedule
• Opportunities for Career Advancement
• Opportunity to Become a Brand Affiliate
• Training and Development
• A Global Team of People Who'll Celebrate you for Being YOU

Company Description

Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com. Learn more about A&F Co. by visiting our corporate website here. See what its like to #WorkAtANF - Follow us on Instagram @LifeAtANF

The starting rate for this position is $16.90 per hour. (i.e., the recruiting pay range for this position is $16.90-$16.90 per hour). The starting rate and range may be modified in the future.

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.

Join us as we team up around the globe and grow to a $5+ billion family of brands—powered by purpose and the belief that we are all leaders. Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.