Brand Representative

Altard State; Cincinnati (OH); On-site; USD 30,000 - 40,000; Full time

Job summary

Altard State is looking for a Brand Representative in Cincinnati, Ohio, who will provide a world-class shopping experience. In this role, you'll welcome guests, assist with merchandise finds and styling, and work towards personal and team sales goals.

The ideal candidate must be at least 18 years old, available for nights and weekends, and capable of performing physical tasks throughout the workday. Join us in creating a beautiful shopping environment.

Qualifications

• Must be 18 years or older.
• Availability on nights and weekends is required.
• Ability to stand, walk, bend, stoop, reach, lift, and carry items up to 25 lbs.

Responsibilities

• Welcome guests and assist with their needs.
• Achieve personal sales goals through upselling and cross-selling.
• Collaborate with the team to maintain store standards.
• Process transactions using a point-of-sale system.
• Assist with inventory management and ensure store cleanliness.

Skills

Customer service skills

Sales capabilities

Product knowledge

Teamwork

Job description

Role Overview

The Brand Representative plays a crucial role in providing a world‑class shopping experience for guests while contributing to the overall success and profitability of the retail business.

Primary Responsibilities

• Welcome every guest with a smile, determine their needs, assist with finding the right merchandise, and offer styling recommendations.
• Achieve personal sales goals; identify opportunities to upsell or cross‑sell to enhance the guest's shopping experience and increase sales.
• Work collaboratively with the team to achieve sales goals, maintain store standards, and deliver a world‑class guest experience.
• Maintain product knowledge – have a thorough understanding of the merchandise offering, including features, benefits, and pricing.
• Ensure shelves and displays are stocked, organized, and visually appealing.
• Keep the store clean, neat, and well‑maintained to create a beautiful shopping environment.
• Process transactions accurately and efficiently using a point‑of‑sale system.
• Assist with inventory management tasks such as receiving shipments, checking stock levels, and conducting inventory counts.
• Adhere to company policies, procedures and guidelines, including safety protocols.
• Process returns and exchanges according to company policy, always ensuring guest satisfaction.
• Report to work as scheduled, record time worked accurately, and remain flexible to the needs of the business.

Qualifications

• Must be 18 years or older.
• Must be available to work nights & weekends.
• Physical requirements: extensive periods of standing and walking throughout the entire workday, frequent bending, stooping, reaching, lifting and carrying of items up to 25 lbs.; occasional to frequent climbing; sufficient manual dexterity to operate registers, scanners and other electronic equipment; sufficient visual and auditory abilities to complete essential tasks; and sufficient ability to communicate with others to exchange information.

Equal Opportunity Employment

Stand Out For Good, Inc. is an equal opportunity employer and values diversity. All employment decisions are decided on the basis of qualification, merit and business need. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin.