Brand Onboarding & Fulfillment Operations Lead

Faire; Chicago (IL); On-site; USD 92,000 - 127,000; Full time

Benefits offered by this job

Equity

Benefits

Job summary

Faire is seeking an Operations lead to scale and execute brand onboarding for Fulfilled by Faire (FbF). You’ll own the end-to-end onboarding from kickoff through activation, acting as the central coordinator among Faire, brands, and warehouse partners to ensure live, ready, and successful onboarding.

You’ll partner with Product, Fulfillment, and CX teams to shorten onboarding times, streamline processes, and inform roadmap priorities.

Qualifications

• 3+ years of experience in operations, supply chain, fulfillment, marketplace operations, or a related field.
• Hands-on experience with physical goods fulfillment and warehousing operations.
• Experience scaling warehouse operations with strong foundational practices (5S, Poka Yoke, Andon, Kaizen, standard work).
• Strong business acumen and stakeholder coordination across brands, merchants, or partners.

Responsibilities

• Own inventory inbound and exception process across the brand lifecycle.
• Own end-to-end onboarding for brands joining Fulfilled by Faire, from kickoff to activation and stabilization.
• Serve as primary communication link between Faire, brands, and warehouse partners for readiness and alignment.
• Track onboarding progress, identify risks, delays, and quality issues.
• Use data to anticipate issues and drive informed decisions to improve onboarding workflows.

Skills

Operations

Warehouse Operations

Data-Driven

Cross-Functional Collaboration

Execution

Tools

WMS

Data & Insights

Job description

Faire is seeking an Operations lead to scale and execute brand onboarding for Fulfilled by Faire (FbF). You’ll own the end-to-end onboarding from kickoff through activation, acting as the central coordinator among Faire, brands, and warehouse partners to ensure live, ready, and successful onboarding.

You’ll partner with Product, Fulfillment, and CX teams to shorten onboarding times, streamline processes, and inform roadmap priorities.