Brand Merchandise Strategist - Employee & Partner Programs

Quality Technology Services, LLC; Overland Park (KS); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

401(k) matching

Annual bonus eligibility

Generous PTO

Stock Purchase Plan

Paid holidays

Volunteer days

Parental Leave

Wellness Program

Job summary

QTS seeks a Senior Merchandise Specialist to drive branded merchandise programs, managing sourcing, production, and fulfillment while ensuring brand alignment across employee, customer, and partner initiatives.

Collaborating with Creative Studio, Marketing, Sales, and People Services, you will oversee inventory, vendor relationships, store administration, and budgeting to deliver impactful brand experiences and cost-effective solutions.

Qualifications

• 3–5 years in branded merchandise or related disciplines.
• Experience coordinating multiple projects in a fast-paced environment.
• Strong organizational skills and attention to detail.
• Experience managing vendor relationships and coordinating product orders.
• Strong written and verbal communication skills.

Responsibilities

• Execute branded merchandise programs that support employee, customer, partner, recruiting, and corporate branding initiatives.
• Coordinate sourcing, production, ordering, and distribution of promotional products and branded merchandise.
• Manage day-to-day relationships with approved merchandise vendors, suppliers, and fulfillment partners.
• Assist in evaluating vendors based on product quality, pricing, reliability, customer service, and brand alignment.
• Maintain inventory levels and oversee product replenishment to ensure merchandise availability and cost efficiency.
• Manage order fulfillment processes, including shipment tracking, delivery coordination, and issue resolution.
• Administer and support the QTS online merchandise store, including product listings, inventory updates, and user support.
• Partner with internal stakeholders to identify merchandise needs and recommend product solutions aligned with program objectives and budgets.
• Track project timelines and ensure merchandise requests are completed accurately and on schedule.
• Coordinate the review and approval of product proofs with Creative Studio team members to ensure compliance with QTS brand standards.
• Support budget tracking, purchase orders, invoice processing, and vendor payments.
• Maintain merchandise catalogs, ordering resources, and program documentation.
• Monitor industry trends and identify new products, materials, and opportunities to enhance merchandise offerings.
• Prepare reports on merchandise utilization, inventory levels, spending, and vendor performance.
• Provide exceptional customer service to internal stakeholders and external partners throughout the merchandise request process.
• Support fulfillment needs for company initiatives, customer engagements, recognition programs, recruiting efforts, and branded experiences.

Skills

Branding

Vendor management

Inventory planning

Cross-functional teamwork

Budget tracking

Customer service

Attention to detail

Education

Bachelor's degree in Marketing, Communications, Business, Merchandising, or related field

Tools

Microsoft Excel

Microsoft PowerPoint

Microsoft Teams

Job description

QTS seeks a Senior Merchandise Specialist to drive branded merchandise programs, managing sourcing, production, and fulfillment while ensuring brand alignment across employee, customer, and partner initiatives.

Collaborating with Creative Studio, Marketing, Sales, and People Services, you will oversee inventory, vendor relationships, store administration, and budgeting to deliver impactful brand experiences and cost-effective solutions.