Brand Merchandise Strategist

QTS; Overland Park (KS); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

401k match

Bonus eligibility

Generous PTO

Volunteer days

Stock Purchase Plan

Holidays

Pet Insurance

Sabbatical

Anniversary Award

Parental Leave

Military Benefits

Job summary

QTS is seeking a Senior Merchandise Specialist to manage branded merchandise programs that engage employees, customers, partners, recruiting, and brand awareness. You will coordinate sourcing, production, ordering, inventory, and fulfillment while ensuring consistent brand standards.

Collaborating with Creative Studio, Marketing, Sales, and People Services, you will oversee vendor relationships, proofs, online store administration, budgets, and program documentation to deliver meaningful brand

Qualifications

• 3-5 years of experience in branded merchandise, promotional products, marketing operations, procurement, event support, or related disciplines.
• Experience coordinating multiple projects simultaneously in a fast-paced environment.
• Strong organizational skills and attention to detail.
• Experience managing vendor relationships and coordinating product orders.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Office applications, including Excel, PowerPoint, and Teams.
• Ability to manage budgets, invoices, and expense tracking with accuracy.
• Strong customer service orientation and stakeholder management skills.
• Ability to work independently while collaborating effectively across teams.

Responsibilities

• Execute branded merchandise programs that support employee, customer, partner, recruiting, and corporate branding initiatives.
• Coordinate sourcing, production, ordering, and distribution of promotional products and branded merchandise.
• Manage day-to-day relationships with approved merchandise vendors, suppliers, and fulfillment partners.
• Assist in evaluating vendors based on product quality, pricing, reliability, customer service, and brand alignment.
• Maintain inventory levels and oversee product replenishment to ensure merchandise availability and cost efficiency.
• Manage order fulfillment processes, including shipment tracking, delivery coordination, and issue resolution.
• Administer and support the QTS online merchandise store, including product listings, inventory updates, and user support.
• Partner with internal stakeholders to identify merchandise needs and recommend product solutions aligned with program objectives and budgets.
• Track project timelines and ensure merchandise requests are completed accurately and on schedule.
• Coordinate the review and approval of product proofs with Creative Studio team members to ensure compliance with QTS brand standards.
• Support budget tracking, purchase orders, invoice processing, and vendor payments.
• Maintain merchandise catalogs, ordering resources, and program documentation.
• Monitor industry trends and identify new products, materials, and opportunities to enhance merchandise offerings.
• Prepare reports on merchandise utilization, inventory levels, spending, and vendor performance.
• Provide exceptional customer service to internal stakeholders and external partners throughout the merchandise request process.
• Support fulfillment needs for company initiatives, customer engagements, recognition programs, recruiting efforts, and branded experiences.

Skills

Vendor management

Budget tracking

Communication

Organizational skills

Customer service orientation

Independent work

Education

Bachelor's degree in Marketing, Communications, Business, Merchandising, or related field

Equivalent professional experience

Tools

Excel

PowerPoint

Teams

Procurement platforms

Job description

QTS is seeking a Senior Merchandise Specialist to manage branded merchandise programs that engage employees, customers, partners, recruiting, and brand awareness. You will coordinate sourcing, production, ordering, inventory, and fulfillment while ensuring consistent brand standards.

Collaborating with Creative Studio, Marketing, Sales, and People Services, you will oversee vendor relationships, proofs, online store administration, budgets, and program documentation to deliver meaningful brand