Brand Marketing & CX Coordinator — Hybrid (New York)

Goodwin Recruiting; New York (NY); Hybrid; USD 55,000 - 80,000; Full time

Benefits offered by this job

Employer-paid medical insurance

Optional dental and vision coverage

Paid vacation and sick time

Limited remote flexibility

Job summary

Goodwin Recruiting is seeking a Marketing Communications & Customer Experience Coordinator in Manhattan, NY. You will own creative projects, produce polished content, and ensure a cohesive brand experience across digital channels while collaborating with internal teams and external partners.

The role focuses on marketing with additional customer experience and office support tasks. On-site with limited remote flexibility, Monday–Friday, 9 a.m.–6 p.m., with some travel as needed.

Qualifications

• Hands-on marketing or content creation experience for premium consumer brands.
• Strong portfolio showing elevated aesthetic and work you personally created.
• Eye for product styling, photography, composition, and graphic design.
• Proficiency with Photoshop, Shopify, and Klaviyo.
• Strong copywriting, editing, and proofreading skills.
• Experience executing social media and email marketing campaigns.
• Organizational skills; ability to manage competing priorities independently.
• Collaborative approach and openness to feedback.

Responsibilities

• Create compelling product and lifestyle photography for digital and print marketing.
• Edit and enhance images using Photoshop.
• Write engaging website content, product descriptions, social media captions, and campaign copy.
• Design email artwork, promotional materials, and other branded collateral.
• Maintain Shopify product listings, imagery, descriptions, and pricing.
• Build and execute email campaigns and automated communications using Klaviyo.
• Create, schedule, and monitor social media content.
• Track campaign performance and audience engagement.
• Coordinate projects with internal stakeholders, vendors, and external marketing partners.
• Respond professionally to customer inquiries and online engagement.
• Support occasional trade shows, events, and general office needs.

Skills

Marketing/content creation

Strong portfolio

Product styling/photography

Copywriting/editing

Social media & email campaigns

Organization & prioritization

Collaborative communication

Education

Bachelors in Marketing/Communications/Graphic Design or related

Tools

Photoshop

Shopify

Klaviyo

Job description

Goodwin Recruiting is seeking a Marketing Communications & Customer Experience Coordinator in Manhattan, NY. You will own creative projects, produce polished content, and ensure a cohesive brand experience across digital channels while collaborating with internal teams and external partners.

The role focuses on marketing with additional customer experience and office support tasks. On-site with limited remote flexibility, Monday–Friday, 9 a.m.–6 p.m., with some travel as needed.