Brand Management Coordinator - Music & Merch Ops

Complex; New York (NY); On-site; USD 72,000 - 80,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Healthcare FSA

Dependent Care FSA

Commuter Benefits FSA

Short-term disability

Long-term disability

Life insurance

Parental leave

401k with match

Pet Insurance

Legal and Identity Theft Plans

Paid vacation and sick days

Job summary

Complex is seeking a Brand Management Coordinator to support our artist and brand projects with meticulous administrative and operational help. You will keep trackers, decks, and recaps up to date, and ensure clear visibility for Brand Managers and cross-functional teams.

The role rewards proactive problem-solving and precise communication in a fast-paced environment. The position emphasizes highly organized collaboration, attention to detail, and on-site support with occasional travel during

Qualifications

• 1-3+ years in administrative support or project coordination within fast-paced creative industries.
• Exceptional organization and strong written/verbal communication skills.
• Proficiency with spreadsheets, decks, and collaborative working documents.
• Proactive, resourceful, and able to manage multiple projects and deadlines.
• Team player who can handle confidential information professionally.

Responsibilities

• Provide day-to-day administrative and operational support to Brand Managers across artist/brand projects.
• Maintain project trackers, spreadsheets, decks, and recaps with accurate, up-to-date information.
• Organize and summarize project details, action items, timelines, and needs for visibility.
• Draft clear internal emails and updates communicating status, next steps, and outstanding items.
• Proactively follow up on items and help Brand Managers stay ahead of deadlines and issues.
• Support seeding programs, comps, and inventory tracking including shipping details.

Skills

Administrative support

Project coordination

Communication

Detail-oriented

Multitasking

Tools

Spreadsheets

Presentations

Collaborative docs

Job description

Complex is seeking a Brand Management Coordinator to support our artist and brand projects with meticulous administrative and operational help. You will keep trackers, decks, and recaps up to date, and ensure clear visibility for Brand Managers and cross-functional teams.

The role rewards proactive problem-solving and precise communication in a fast-paced environment. The position emphasizes highly organized collaboration, attention to detail, and on-site support with occasional travel during