Brand Leader — Customer Experience & Team Growth

Coach; Tampa (FL); On-site; USD 35,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is seeking a Brand Ambassador to lead on the sales floor, deliver exceptional customer experiences, and embody Coach values. You will support store operations, collaborate with teams, and drive initiatives to meet KPIs while promoting a welcoming, inclusive store environment.

The role requires at least 1 year in retail leadership and physical ability to lift up to 50 lbs as needed; a growth mindset and collaboration are essential for success at Coach.

Qualifications

• Minimum 1+ years of experience in managing a competitive retail space at lead supervisor level.

Responsibilities

• Maintains strong leadership presence on the sales floor to achieve sales targets and deliver an exceptional customer experience.
• Serves as a Brand Ambassador embodying Coach values and increasing brand awareness.
• Leads implementation of company initiatives and supports full operation of the business.
• Monitor and analyze sales data, identify trends, and make recommendations to enhance store performance.

Skills

Retail leadership

Sales analytics

Customer service

Job description

Coach is seeking a Brand Ambassador to lead on the sales floor, deliver exceptional customer experiences, and embody Coach values. You will support store operations, collaborate with teams, and drive initiatives to meet KPIs while promoting a welcoming, inclusive store environment.

The role requires at least 1 year in retail leadership and physical ability to lift up to 50 lbs as needed; a growth mindset and collaboration are essential for success at Coach.