Brand Intelligence Team Leader

Fisher Investments; Plano (TX); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical premiums paid by employer

401(k) match

Paid time off 20 days + 10 holidays

Family support programs

Hybrid work option

Job summary

Fisher Investments in Plano, TX seeks a Team Leader to manage the Brand Intelligence Team and oversee daily operations, monitoring the firm's global brand across media and social channels. You will mentor staff and collaborate with Corporate Communications leadership to shape reputation strategies.

You will drive media monitoring, global social media strategy, and reporting, while guiding projects from ideation to deployment and helping recruit and develop talent within the team.

Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• 2+ years of professional social media experience.
• Able to interface with various levels of management.
• Excellent problem solving and judgment.
• Strong interpersonal and communication skills.
• Ability to identify opportunities for increased efficiency and effectiveness.

Responsibilities

• Media monitoring process and elevation oversight.
• Global Social Media strategy.
• Social, Online reputation/SEO and PR reporting oversight and process.
• Proactive reputation asset planning, strategy, and measurement.
• Mentor and train direct reports. Ensure day-to-day business support needs are being met.
• Manages all phases of various projects from envisioning through deployment.
• Interview, evaluate, and recommend candidates to hire.
• Managerial responsibilities including participating in disciplinary actions and/or terminations for direct reports, as appropriate.

Skills

Social media experience

Interpersonal skills

Communication skills

Problem solving

Stakeholder management

Process improvement

Education

Bachelor's degree or equivalent

Job description

The Opportunity:

Our Global Reputation Management Group is seeking an experienced Team Leader to manage the firm’s Brand Intelligence Team. As Brand Intelligence Team Leader, this individual works in the office and oversees all day-to-day operations of the team, which include: the monitoring and analysis of the global Fisher Investments brand across media and the firm’s global, organic social media strategy. They are responsible for mentoring, coaching and training the members of the Brand Intelligence Team and work closely with the Vice President of Global Reputation Management and other members of Corporate Communications leadership.

The Day-to-Day:

• Media monitoring process and elevation oversight
• Global Social Media strategy
• Social, Online reputation/SEO and PR reporting oversight and process
• Proactive reputation asset planning, strategy, and measurement
• Mentor and train direct reports. Ensure day-to-day business support needs are being met
• Manages all phases of various projects from envisioning through deployment
• Interview, evaluate, and recommend candidates to hire
• Managerial responsibilities including participating in disciplinary actions and/or terminations for direct reports, as appropriate

Your Qualifications:

• Bachelor’s degree or equivalent combination of education and experience required
• 2+ years of professional social media experience
• Able to interface with various levels of management
• Excellent problem solving and judgment
• Strong interpersonal and communication skills
• Ability to identify opportunities for increased efficiency and effectiveness

Why Fisher Investments:

We work for a bigger purpose: bettering the investment universe. We take great pride in our inclusive culture, our learning and development framework customized for every employee, and our Great Place to Work Certification. It\'s the people that make the Fisher purpose possible, and we invest in them by offering exceptional benefits like:

• 100% paid medical, dental and vision premiums for you and your qualifying dependents
• A 50% 401(k) match, up to the IRS maximum
• 20 days of PTO, plus 10 paid holidays
• Family Support programs including 8 week Paid Primary Caregiver Leave, $10,000 fertility, family forming, and hormonal health assistance, and back-up child, adult, and elder care
• This is an in-office role. Based on your role, tenure, and performance eligibility you may have the opportunity to participate in our hybrid work from home program. This program is subject to change.

FISHER INVESTMENTS IS AN EQUAL OPPORTUNITY EMPLOYER