Brand Growth & Success Manager

MERIT Beauty; San Francisco (CA); Hybrid; USD 105,000 - 125,000; Full time

Benefits offered by this job

Health/dental/vision insurance

Unlimited PTO

Commuter benefits

Monthly team events

Job summary

MERIT Beauty is seeking an experienced Customer Success Manager to manage brand partnerships and drive the growth of resale programs. With a strong focus on building relationships, you will analyze data, oversee onboarding, and ensure long-term success for our partners.

The role includes travel for meetings and training, with a competitive compensation range of $105,000 - $125,000 annually. Enjoy a supportive culture with unlimited PTO and health benefits.

Qualifications

• 3+ years of customer success, implementation, or account management experience.
• Excellent communication skills and enjoy connecting with people.
• Natural problem solver who finds joy in helping customers.

Responsibilities

• Own brand relationships post-sale and oversee onboarding.
• Analyze resale data to demonstrate ROI and identify growth opportunities.
• Travel occasionally for strategy meetings and QBRs.

Skills

Customer success experience

Great communication skills

Problem-solving abilities

Analytical skills

Organizational skills

Passion for secondhand shopping

Job description

MERIT Beauty is seeking an experienced Customer Success Manager to manage brand partnerships and drive the growth of resale programs. With a strong focus on building relationships, you will analyze data, oversee onboarding, and ensure long-term success for our partners.

The role includes travel for meetings and training, with a competitive compensation range of $105,000 - $125,000 annually. Enjoy a supportive culture with unlimited PTO and health benefits.