Brand & Growth Director, Luxury Hospitality

The-Global-Ambassador-Hotel; Phoenix (AZ); On-site; USD 150,000 - 210,000; Full time

Benefits offered by this job

Competitive rates

Benefits with 25 hours/week medical, 


Retirement savings program (with match

Paid time off

Luxury property reputation

Career growth opportunities

Job summary

The Global Ambassador in Phoenix seeks a Director of Marketing to lead the property’s marketing strategy and steward the brand across every guest-facing touchpoint. Translate the vision into thoughtful campaigns, programming and communications, partnering with hotel leadership to drive revenue, guest satisfaction and lasting brand equity.

With brand oversight from Author & Edit., you will shape storytelling, manage the marketing calendar and measure impact through guest insights, performance

Qualifications

• 8+ years of marketing experience in hospitality, hotels, dining or luxury lifestyle brands.
• 3+ years leading and developing a marketing team, with track record of accountability.

Responsibilities

• Lead day-to-day marketing strategy for the hotel, aligning initiatives with positioning and revenue goals.
• Develop integrated marketing plans across hotel experiences (dining, wellness, membership, events) balancing brand-building with short-term needs.
• Partner with senior leadership to translate priorities into campaigns, offers and communications across owned, paid and earned channels.
• Own the property marketing calendar, ensuring campaigns and programs are planned and coordinated.
• Shape storytelling and creative direction across digital, social, email, print and physical touchpoints.
• Collaborate with departments (F&B, Wellness, Membership, Sales, Revenue, Operations) to market experiences and drive revenue opportunities.
• Lead programming, activations and brand collaborations to strengthen relevance and guest engagement.
• Monitor guest sentiment and journey to identify opportunities to elevate the brand and guest experience.
• Oversee marketing budget and measure effectiveness using brand, performance, revenue and guest insights.

Skills

Marketing leadership

Brand strategy

Commercial mindset

Creative judgment

Communication

Strategic thinking

Cross-functional collaboration

Hands-on execution

Guest experience focus

Job description

The Global Ambassador in Phoenix seeks a Director of Marketing to lead the property’s marketing strategy and steward the brand across every guest-facing touchpoint. Translate the vision into thoughtful campaigns, programming and communications, partnering with hotel leadership to drive revenue, guest satisfaction and lasting brand equity.

With brand oversight from Author & Edit., you will shape storytelling, manage the marketing calendar and measure impact through guest insights, performance