Brand & Guest Experience Director – Luxury Hospitality

The Global Ambassador Hotel; Phoenix (AZ); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Competitive rates

Medical, dental, vision benefits

Retirement savings plan

Paid time off

Career growth opportunities

Job summary

The Global Ambassador Hotel in Phoenix seeks a Director of Marketing to lead the property’s marketing strategy and steward the brand across guest-facing touchpoints. You will translate the vision into thoughtful, relevant and impactful marketing strategies that strengthen brand awareness, drive revenue, and continually elevate the guest experience.

Collaborate with hotel leadership and cross-functional teams to develop integrated campaigns spanning dining, wellness, membership, partnerships and

Qualifications

• 8+ years of marketing experience in hospitality or brand-led business.
• 3+ years leading a marketing team and developing talent.
• Experience as a senior marketing leader balancing brand and revenue.
• Strong positioning, storytelling and brand stewardship.
• Commercial mindset with revenue, loyalty, and value growth.
• Strong creative judgment for campaigns, photography and copy.

Responsibilities

• Lead the day-to-day marketing strategy for the hotel, aligning with brand positioning and revenue goals.
• Develop integrated plans across dining, wellness, membership, events and other experiences.
• Partner with leadership to translate priorities into campaigns and communications across channels.
• Own the property marketing calendar and ensure cohesive storytelling and briefs.
• Guide creative direction and brand consistency across digital, print and on-site touchpoints.
• Collaborate with cross-functional teams to connect experiences to the larger brand.

Skills

Marketing leadership

Brand strategy

Team management

Cross-functional collaboration

Creative judgment

Strategic thinking

Communication

Hospitality industry

Job description

The Global Ambassador Hotel in Phoenix seeks a Director of Marketing to lead the property’s marketing strategy and steward the brand across guest-facing touchpoints. You will translate the vision into thoughtful, relevant and impactful marketing strategies that strengthen brand awareness, drive revenue, and continually elevate the guest experience.

Collaborate with hotel leadership and cross-functional teams to develop integrated campaigns spanning dining, wellness, membership, partnerships and