Brand-First Stylist: Elevate Customer Experience

URBN Urban Outfitters, Inc.; Town of Victor (NY); Hybrid; USD 18,000 - 26,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

PTO

Employee discounts

Retirement savings

Job summary

URBN Urban Outfitters, Inc. in Victor, NY is looking for a Stylist to drive sales by delivering a genuine customer experience. You will act as a brand representative, energizing the floor and guiding customers with personalized product knowledge across all zones.

You will collaborate with peers and leadership, participate in daily meetings and store initiatives, and maintain brand standards while supporting operations, safety, and inventory controls to help boost store profitability.

Qualifications

• Experience in customer service.
• Ability to work flexible hours including nights, weekends, and holidays.
• Love for the FP brand.

Responsibilities

• Acts as a brand representative reflective of the company values; drives the store experience on the sales floor through an energized pace.
• Initiates conversation, shares advice and product knowledge to interact with the customer in every zone in a personalized, genuine way
• Utilizes technology to be well-informed on events and special offers in store and online to enhance the customer experience with an omni perspective
• Contributes to an inclusive and people-first philosophy by being positive, respectful and helpful to others
• Collaborates with peers and leadership, sharing ideas with the team and actively participating in daily meetings, store initiatives, and brand focuses
• Participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer
• Maintains Free People's visual and operational standards while keeping the focus on the customer
• Supports the shipment process to gain awareness of product including what's new and what's reship
• Adheres to store's safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store

Skills

Customer service

Teamwork

Flexible hours

Brand knowledge

Job description

URBN Urban Outfitters, Inc. in Victor, NY is looking for a Stylist to drive sales by delivering a genuine customer experience. You will act as a brand representative, energizing the floor and guiding customers with personalized product knowledge across all zones.

You will collaborate with peers and leadership, participate in daily meetings and store initiatives, and maintain brand standards while supporting operations, safety, and inventory controls to help boost store profitability.