Brand Experience Specialist - Retail & Loyalty

Gap Inc.; Tennessee; On-site; USD 17,000 - 22,000; Part time

Job summary

Gap Inc. is seeking a Brand Associate to bring the brand to life through outstanding customer service and product knowledge.

You will educate customers, engage with shoppers, and contribute to a best-in-class in-store experience using an omni-channel approach. You should be a strong communicator who thrives in a fast-paced retail environment and is willing to work a flexible schedule including evenings, weekends, and holidays.

Qualifications

• Strong customer service orientation.
• Clear and friendly communication with customers and team.
• Ability to work collaboratively in a fast-paced retail environment.
• Comfort with using retail tech and POS systems.
• Wlexibility to work evenings, weekends, and holidays as needed.

Responsibilities

• Provide excellent customer service and educate customers about loyalty programs.
• Engage with customers to drive sales using suggestive selling.
• Contribute to a positive store environment and teamwork.
• Support in-store operations including fitting rooms, cash wrap, and stockroom as needed.
• Maintain neat, organized work area and handle customer interactions professionally.
• Utilize omni-channel tools to enhance the shopping experience.
• Meet personal goals aligned with store performance.

Skills

Customer service

Communication

Team collaboration

Retail technology

Flexible schedule

Job description

Gap Inc. is seeking a Brand Associate to bring the brand to life through outstanding customer service and product knowledge.

You will educate customers, engage with shoppers, and contribute to a best-in-class in-store experience using an omni-channel approach. You should be a strong communicator who thrives in a fast-paced retail environment and is willing to work a flexible schedule including evenings, weekends, and holidays.