Brand Experience Specialist — Flexible Schedule & Growth

Abercrombie & Fitch Co.; San Diego (CA); Hybrid; USD 20,000 - 29,000; Full time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Career Advancement

Training & Development

Global Team

Job summary

Abercrombie & Fitch Co. in San Diego, CA is seeking Brand Representatives to bring the store experience to life by engaging customers, representing the brand authentically, and creating a welcoming environment.

You will help customers find what they need and maintain a well-presented store. You will handle customer service, product replenishment, cashier duties, and omni-channel tasks like Save the Sale and in-store pick-up, with a focus on reliability and strong organizational skills to keep

Qualifications

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Responsibilities

• Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.
• Support product replenishment and maintain a clean, organized, and visually consistent sales environment. This includes folding, hanging, sizing, and ensuring presentation standards are met.
• Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.
• Create a seamless omni-channel experience by supporting Save the Sale orders, fulfilling In-Store Pick-Up, and packaging ship-from-store orders.

Skills

Customer service

Adaptability

Organizational skills

Reliability

Job description

Abercrombie & Fitch Co. in San Diego, CA is seeking Brand Representatives to bring the store experience to life by engaging customers, representing the brand authentically, and creating a welcoming environment.

You will help customers find what they need and maintain a well-presented store. You will handle customer service, product replenishment, cashier duties, and omni-channel tasks like Save the Sale and in-store pick-up, with a focus on reliability and strong organizational skills to keep