Brand Experience Specialist - Flexible Schedule

Abercrombie & Fitch Co.; Springfield (VA); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Career Advancement

Brand Affiliate

Training & Development

Global Team Culture

Job summary

Abercrombie & Fitch Co. is seeking Brand Representatives to bring the store experience to life—engaging customers with care, representing the brand authentically, and helping create a welcoming environment for all. You will assist customers in finding what they need and maintain a well-presented store setting.

The role emphasizes friendly service, product guidance, and dependable attendance in a fast-paced retail environment, with opportunities for career advancement within a global brand.

Qualifications

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment balancing engagement and tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Responsibilities

• Provide warm, welcoming, and attentive service to all customers.
• Support product replenishment and maintain a clean, organized sales environment.
• Process purchases, returns, and exchanges at the cash wrap.
• Support Save the Sale orders and fulfill in-store pick-up and ship-from-store orders.

Skills

Customer service

Communication

Organization

Reliability

Attendance

Teamwork

Job description

Abercrombie & Fitch Co. is seeking Brand Representatives to bring the store experience to life—engaging customers with care, representing the brand authentically, and helping create a welcoming environment for all. You will assist customers in finding what they need and maintain a well-presented store setting.

The role emphasizes friendly service, product guidance, and dependable attendance in a fast-paced retail environment, with opportunities for career advancement within a global brand.