Brand Experience Specialist (Flexible Schedule)

Abercrombie & Fitch Spain, SL; Gurnee (IL); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Career Advancement

Brand Affiliate

Training & Development

Global Team

Job summary

Abercrombie & Fitch Co. is looking for Brand Representatives to bring the store experience to life, engage customers, and maintain a welcoming environment. You’ll assist customers, provide styling guidance across categories, and contribute to a visually compelling store presentation.

The role involves flexible scheduling, involvement in omni-channel support, and opportunities for career advancement within a global brand. Training and development are provided to grow within the company.

Qualifications

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Responsibilities

• Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation, and offer product support and styling guidance.
• Support product replenishment and maintain a clean, organized, and visually consistent sales environment.
• Process purchases, returns, and exchanges while ensuring a friendly checkout experience.
• Support online orders, in-store pick-up, and ship-from-store packaging to create a seamless omni-channel experience.

Skills

Customer service

Communication

Attention to detail

Flexible schedule

Tools

POS system

Job description

Abercrombie & Fitch Co. is looking for Brand Representatives to bring the store experience to life, engage customers, and maintain a welcoming environment. You’ll assist customers, provide styling guidance across categories, and contribute to a visually compelling store presentation.

The role involves flexible scheduling, involvement in omni-channel support, and opportunities for career advancement within a global brand. Training and development are provided to grow within the company.