Brand Experience Specialist: Dynamic Demos & Conversions

BMG; Jackson (MS); On-site; USD 32,000 - 52,000; Full time

Job summary

BMG seeks a Brand Expert to promote and educate customers on our smoke-free products across dynamic retail environments, including mobile trailers and on-site setups. This full-time role emphasizes strong product knowledge, customer engagement, and converting interest into sales.

The position requires adaptability to shifting event schedules, travel within the market area, and a focus on delivering a high-touch consumer experience while meeting performance targets.

Qualifications

• Licensed driver with a good driving record.
• High School Diploma or equivalent is required.
• Bilingual in Spanish is a plus.

Responsibilities

• Deliver high-touch retail experience, including greetings, needs discovery, education, product recommendations and closing sales.
• Demonstrate product demos, answer questions, and make recommendations meeting customer needs.
• Process sales transactions, orders, and manage inventory; maintain customer payment information.
• Submit end of shift detail reports to leadership daily; manage daily performance against KPIs.

Skills

Communication Skills

Brand Knowledge

Time Management

Service Orientation

Reading Comprehension

Problem Solving

Education

High School Diploma or equivalent

Tools

Point of Sale Technology

Inventory Software

ID Scanner

Electronic Tablets

MS Office/Outlook

Job description

BMG seeks a Brand Expert to promote and educate customers on our smoke-free products across dynamic retail environments, including mobile trailers and on-site setups. This full-time role emphasizes strong product knowledge, customer engagement, and converting interest into sales.

The position requires adaptability to shifting event schedules, travel within the market area, and a focus on delivering a high-touch consumer experience while meeting performance targets.