Brand Experience Specialist

Abercrombie & Fitch Co.; Plantation, Northern (FL, KY); Hybrid; USD 30,000 - 38,000; Full time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Opportunities for Career Advancement

Opportunity to Become a BrandAffiliate

Training and Development

A Global Team of People Who'll Celebr©

Job summary

Abercrombie & Fitch Co. in Plantation, FL seeks Brand Representatives to bring the store experience to life by engaging customers with care and representing our brand authentically.

You will help shoppers find what they need and maintain a welcoming, well-presented environment. This role blends customer service with store operations, including replenishment, checkout, and omni-channel support for online orders.

Qualifications

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment balancing engagement and tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Responsibilities

• Provide warm, welcoming, and attentive service to all customers and offer styling guidance.
• Support product replenishment and maintain a clean, organized sales environment.
• Process purchases, returns, and exchanges accurately and efficiently at the cash wrap.
• Support online orders and omni-channel services such as in-store pickup and ship-from-store.

Skills

Customer service

Communication

Brand ambassadorship

Organization

Reliability

Job description

Abercrombie & Fitch Co. in Plantation, FL seeks Brand Representatives to bring the store experience to life by engaging customers with care and representing our brand authentically.

You will help shoppers find what they need and maintain a welcoming, well-presented environment. This role blends customer service with store operations, including replenishment, checkout, and omni-channel support for online orders.