Brand Experience Specialist

Abercrombie & Fitch Spain, SL; McAllen (TX); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Career Advancement

Brand Affiliate Opportunity

Training & Development

Inclusive global team

Job summary

Abercrombie & Fitch Co. is seeking a customer-focused associate in McAllen, TX to deliver welcoming service and assist customers across product categories. You will help maintain a clean sales floor, handle purchases at the register, and support online order fulfillment for a seamless in-store and digital experience.

The role emphasizes reliability, strong organizational skills, and the ability to thrive in a fast-paced environment while promoting brand standards and inclusivity.

Qualifications

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Responsibilities

• Customer Experience: Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation, and offer product support and styling guidance across categories.
• Sales Floor Maintenance: Support product replenishment and maintain a clean, organized, and visually consistent sales environment.
• Cash Wrap Operations: Process purchases, returns, and exchanges accurately and pleasantly.
• Online Orders: Support Save the Sale orders, fulfill In-Store Pick-Up, and pack ship-from-store orders.

Skills

Customer service

Sales floor operations

Cash handling

Omni-channel awareness

Job description

Abercrombie & Fitch Co. is seeking a customer-focused associate in McAllen, TX to deliver welcoming service and assist customers across product categories. You will help maintain a clean sales floor, handle purchases at the register, and support online order fulfillment for a seamless in-store and digital experience.

The role emphasizes reliability, strong organizational skills, and the ability to thrive in a fast-paced environment while promoting brand standards and inclusivity.