Brand Experience Marketing, Ticket & Suite Administration Lead

TIH; Charlotte (NC); On-site; USD 80,000 - 110,000; Full time

Job summary

A leading company is seeking a Brand Experience Marketing, Ticket & Suite Administration Lead to manage enterprise ticket and suite assets. This role involves collaborating with senior leaders, leveraging analytics tools, and leading data-driven initiatives to improve client experiences and marketing strategies. The ideal candidate will possess strong analytical skills and substantial experience in analysis and design, along with a bachelor's degree in a relevant field.

Benefits

Medical insurance

Dental insurance

Vision insurance

Life insurance

401k

Paid time off

Qualifications

• 5-10 years of experience in analysis and design.
• Proficiency in SQL, R, or Python.
• Strong communication and analytical skills.

Responsibilities

• Partner with senior leaders to align strategies and drive successful outcomes.
• Lead analysis of business needs, requirements, and performance metrics.
• Design solutions for complex business problems and maintain data sources.

Skills

Communication

Analytical skills

Data analysis

Marketing segmentation

Education

Bachelor’s degree in relevant fields

Master’s degree in related fields

Tools

SQL

R

Python

SAS

Adobe Analytics

Job description

Brand Experience Marketing, Ticket & Suite Administration Lead

Join to apply for the Brand Experience Marketing, Ticket & Suite Administration Lead role at TIH.

This position is responsible for managing enterprise ticket and suite assets, acting as the primary system administrator for the Truist ticket management SaaS platform, and leading initiatives to meet performance indicators within the Brand Experience Marketing team.

Key Responsibilities

• Partner with senior leaders to align strategies and drive successful outcomes.
• Lead analysis of business needs, requirements, and performance metrics.
• Design solutions for complex business problems and maintain data sources.
• Utilize analytics tools (SAS, Adobe Analytics, R, Python) to improve client experience and marketing segmentation.
• Provide recommendations based on industry knowledge and technical understanding.
• Lead projects with moderate budgets and short-to-intermediate durations.

Qualifications

Required:

• Bachelor’s degree in relevant fields or equivalent experience.
• 5-10 years of experience in analysis and design.
• Strong communication and analytical skills.
• Proficiency in SQL, R, or Python.

Preferred:

• Master’s degree in related fields.
• Experience in banking industry and digital marketing analytics tools.

Additional Details

Must be able to work scheduled hours, including overtime, and occasionally travel. Benefits include medical, dental, vision, life insurance, 401k, and paid time off. Truist is an Equal Opportunity Employer and a Drug-Free Workplace.