Brand Experience Manager

Saks Global; Short Hills (NJ); On-site; USD 78,007 - 97,509; Full time

Benefits offered by this job

Employee discount

Comprehensive benefits package

Career advancement opportunities

Job summary

Saks Global in Short Hills is seeking a Brand Experience Manager to oversee branding and marketing activities at the store level. This role involves planning events, engaging with the community, and enhancing the Neiman Marcus brand image.

The ideal candidate will have 4-7 years of experience, strong leadership abilities, and proficiency in social media and event management. Comprehensive benefits and career advancement opportunities are offered, along with a competitive salary range.

Qualifications

• 4-7 years of relevant experience required.
• Strong attention to detail and team motivation skills.
• Experience with executive-level presentations.

Responsibilities

• Manage all branding and marketing activities at store level.
• Develop detailed action plans for events and manage execution.
• Own and manage writing copy for store events and communications.

Skills

Team leadership

Business acumen

Social media proficiency

Event planning

Analytical skills

Education

4-year degree preferred

Tools

InDesign

MS Office (PowerPoint, Word)

Job description

About the Company

Saks Global is the largest multi‑brand luxury retailer in the world, comprising Saks Fifth Avenue, Neiman Marcus, Bergdorf Goodman and Saks OFF 5TH. Powered by our talented colleagues, we are redefining luxury shopping by offering each customer a personalized experience across our store network and e‑commerce platforms. Through strong partnerships with the world’s most esteemed brands, cutting‑edge technology and the industry’s most comprehensive luxury customer data, Saks Global is shaping the future of retail.

Salary Range $78,007 - $97,509*

Job Description

The Brand Experience Manager is responsible for managing all branding and marketing activities at the store level, including event planning, community engagement, and social media, to develop and strengthen the overall Neiman Marcus Brand.

Responsibilities

• Develop detailed action plans for events applicable to stores and manage execution in partnership with Selling Managers, Group Managers, Corporate Special Events, Client Development, and Store Leadership team
• Manage the scheduling, budgeting, internal and external communications, planning, execution, production, breakdown, wrap‑up, and reporting of each event
• Identify, develop, and manage deep community relationships with philanthropic organizations, social groups, and corporate partners
• Generate excitement around the NMG Brand by creating inviting and compelling activations and events; balance this with a commercial mindset to help events generate both short‑ and long‑term ROI with clear selling goals and appropriate Associate follow‑up
• Plan seasonal events calendar across Market / Metro
• Own Brand Experience budget for store
• Drive market (and / or home store) teams toward achieving overall store Client Development objectives and selling KPIs in collaboration with Client Development (includes gathering and formalizing best practices)
• Own and manage writing copy and production of all invitations, letters, social media, Sales Associate Emails, and evites for store events in support of the Client Development Manager
• Own Social Media initiatives and build engaging and compelling Social Media campaigns
• Lead the All Heart program in‑store and coordinate community service projects for the store team in partnership with HR and other store teams as applicable
• Manage store communications programs, as applicable (e.g. LYNX e‑mail program)
• Build recommendations and strategies to develop loyalty initiatives
• Provide insights on / support Senior Regional Brand Experience Manager with strategic direction of loyalty programs
• Collaborate cross‑functionally with Merchants, Communications, Marketing, Creative, and brand partners
• Set goals for team in alignment with overall Brand Experience and store strategies
• Own and maximize Brand Experience Lead’s performance and career development
• Recruit, hire, train, and develop team, as applicable

Qualifications

• 4-7 years of relevant experience
• 4‑year degree preferred
• History of building, leading, motivating, and coaching teams to achieve objectives
• Advanced business acumen and analytical skills
• Experience presenting at the executive level
• Strong attention to detail
• "Win together" mentality
• Proficiency with social media
• Experience with InDesign preferred
• Basic proficiency with MS Office Product Suite, specifically PowerPoint and Word
• Certain roles may require standing, bending, climbing stairs, and lifting and carrying up to 10 pounds
• Associates must be willing to work a flexible schedule based on business need, which will include evenings, weekends, and holidays
• Travel may be required

Benefits

• Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation
• Exposure to rewarding career advancement opportunities across the largest multi‑brand luxury retailer from retail to distribution, to digital or corporate
• Comprehensive benefits package for all eligible full‑time employees (including medical, vision and dental)
• An amazing employee discount
• Medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance)
• Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher‑cost areas. Actual starting pay will be determined based on work location, experience, and other job‑related factors.

EEO Statement

Saks.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.