Brand Experience Leader — Sales & Team Growth

carters; West Branch (MI); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

30% discount on Carter’s brands

Education program: Advance You

Job summary

Carter’s in West Branch, MI is seeking a Full Time Sales Manager to be the first face of the brand for growing families. You’ll welcome customers, explain product styles and benefits, and lead a team to deliver an outstanding omni-channel experience.

You’ll coach and develop staff, drive results through assigned focus areas, and maintain a welcoming, inclusive environment while upholding Carter’s standards.

Qualifications

• Positive and solutions-oriented mindset.
• Excellent verbal and written communication skills.
• Ability to manage multiple tasks simultaneously.
• Proficient computer skills (Outlook, Excel, Web navigation, etc.).
• Diverse skills and experiences.
• High school diploma or GED is required.

Responsibilities

• Become a product and brand expert for Carter’s brands to help families from preemie to size 14.
• Welcome customers with a warm greeting and explain product features and benefits.
• Maintain a customer-focused atmosphere on the sales floor.
• Foster a positive, safe, and inclusive environment for staff and customers.
• Coach others to succeed and model outstanding service standards.
• Lead and follow through on an assigned business focus area.

Skills

Solutions mindset

Communication skills

Multitasking

Computer skills

Versatility

Education

High school diploma or GED

Job description

Carter’s in West Branch, MI is seeking a Full Time Sales Manager to be the first face of the brand for growing families. You’ll welcome customers, explain product styles and benefits, and lead a team to deliver an outstanding omni-channel experience.

You’ll coach and develop staff, drive results through assigned focus areas, and maintain a welcoming, inclusive environment while upholding Carter’s standards.