Brand Experience Host — Fashion, Trends & Customer Joy

Urban Outfitters; Natick (MA); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Flexible scheduling that works with你的生

Employee discount on UO products

Opportunities to grow within the brand

Hands-on experience with fashion, cult

Team environment

Job summary

Urban Outfitters in Natick, MA is seeking Brand Ambassadors to bring the store to life through genuine connections, personal style, and a passion for pop culture. You’ll engage customers, highlight exclusive drops, and help create a seamless, on-brand shopping experience across in-store and online channels.

The role values a love for fashion, a collaborative spirit, and flexibility with scheduling. Prior retail experience is a plus, but not required; growth opportunities are available within the

Qualifications

• A genuine love for Urban Outfitters.
• Confidence in expressing personal style and creativity.
• People-first mindset and collaborative attitude.
• Positive energy and adaptability in a fast-moving environment.
• Flexibility with scheduling including nights, weekends, holidays.
• Experience in retail or customer service is a plus, but not required.

Responsibilities

• Engage customers with authentic conversations and share enthusiasm for products.
• Keep customers informed about exclusive drops and promotions.
• Support restocking and styling displays to maintain an on-brand store.
• Use in-store tech to assist customers shopping in-store, online or hybrid.
• Work with the team to create a welcoming store environment and positive energy.

Skills

People skills

Style & creativity

People-first

Team player

Positive energy

Retail experience

Flexible scheduling

Job description

Urban Outfitters in Natick, MA is seeking Brand Ambassadors to bring the store to life through genuine connections, personal style, and a passion for pop culture. You’ll engage customers, highlight exclusive drops, and help create a seamless, on-brand shopping experience across in-store and online channels.

The role values a love for fashion, a collaborative spirit, and flexibility with scheduling. Prior retail experience is a plus, but not required; growth opportunities are available within the