Brand Experience & Customer Care Associate

Old Navy; Ballwin (MO); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

50% discount on regular-priced merchandise

Competitive Paid Time Off plans

401(k) plan with company matching

Medical, dental, vision and life insurance

Job summary

A leading clothing retailer in Ballwin is searching for a Brand Associate who will be vital in engaging customers and providing top-notch service to foster brand loyalty. The role involves educating customers about loyalty programs, supporting operational tasks, and maintaining a positive shopping environment. Ideal candidates should possess strong communication skills, be passionate about retail, and be flexible in their scheduling, including weekends and holidays.

Qualifications

• Ability to effectively interact with customers and team members.
• Customer-focused both on and off the sales floor.
• Passionate about retail and able to thrive in a fast-paced environment.
• Open to feedback and focused on continuous improvement.
• Flexible schedule availability, including holidays and weekends.

Responsibilities

• Engage customers and provide excellent service to build brand loyalty.
• Educate customers on loyalty programs to promote sales.
• Support various operational processes efficiently.
• Maintain a clean and organized work environment.

Skills

Good communication

Customer service

Retail technology

Problem solving

Job description

A leading clothing retailer in Ballwin is searching for a Brand Associate who will be vital in engaging customers and providing top-notch service to foster brand loyalty. The role involves educating customers about loyalty programs, supporting operational tasks, and maintaining a positive shopping environment. Ideal candidates should possess strong communication skills, be passionate about retail, and be flexible in their scheduling, including weekends and holidays.