Brand Experience & Customer Care Associate

Old Navy; Troy (MI); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

50% off merchandise

Competitive Paid Time Off

401(k) plan with matching

Employee stock purchase plan

Medical, dental, vision and life insurance

Job summary

A major clothing retailer in Troy, Michigan is seeking a Brand Associate to engage customers and provide outstanding service. The role involves promoting loyalty, driving sales, and maintaining an organized work environment. Ideal candidates should be effective communicators, customer-focused, and passionate about retail. A flexible schedule is required to accommodate business needs, including holiday and weekend shifts. Employees enjoy significant merchandise discounts, competitive Paid Time Off, and other benefits.

Qualifications

• Good communicator with effective interaction skills.
• Customer-focused service provider who delivers exceptional experiences.
• Problem solver focused on continuous improvement.

Responsibilities

• Engage and connect with customers through excellent service.
• Promote loyalty by educating customers about programs.
• Drive sales and service using suggestive selling.
• Maintain organized work center.
• Handle customer interactions courteously and professionally.

Skills

Communication skills

Customer focus

Retail passion

Problem-solving

Ability to work flexible schedule

Job description

A major clothing retailer in Troy, Michigan is seeking a Brand Associate to engage customers and provide outstanding service. The role involves promoting loyalty, driving sales, and maintaining an organized work environment. Ideal candidates should be effective communicators, customer-focused, and passionate about retail. A flexible schedule is required to accommodate business needs, including holiday and weekend shifts. Employees enjoy significant merchandise discounts, competitive Paid Time Off, and other benefits.