Brand Experience Associate — Elevate Customer Journeys

Banana Republic; St. Louis (MO); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

50% off regular-priced merchandise

Competitive Paid Time Off

401(k) plan with company matching

Employee stock purchase plan

Medical, dental, vision and life insurance

Job summary

A leading apparel retailer is seeking a Brand Associate in St. Louis, MO. This role involves engaging with customers, providing top-notch service for brand loyalty, and supporting various store functions. Key skills include effective communication and problem-solving in a fast-paced retail environment. Benefits include a generous merchandise discount, competitive Paid Time Off, and comprehensive insurance. This position may require flexible scheduling including holidays and weekends.

Qualifications

• Ability to effectively interact with customers and team to meet goals.
• Customer-focused service provider on and off sales floor.
• Passionate about retail and thrives in a fast-paced environment.
• Problem solver focused on continuous improvement.

Responsibilities

• Engage and connect with customers to provide excellent service.
• Promote loyalty by educating customers about programs.
• Drive sales using suggestive selling.
• Enhance customer experience using omnichannel offerings.
• Support all store functions: sales floor, fitting room, cash wrap, back of house.
• Maintain a neat and organized work center.

Skills

Customer service

Communication skills

Problem-solving

Retail technology usage

Flexibility

Job description

A leading apparel retailer is seeking a Brand Associate in St. Louis, MO. This role involves engaging with customers, providing top-notch service for brand loyalty, and supporting various store functions. Key skills include effective communication and problem-solving in a fast-paced retail environment. Benefits include a generous merchandise discount, competitive Paid Time Off, and comprehensive insurance. This position may require flexible scheduling including holidays and weekends.