Brand Experience Champion (Part-Time)

Ralph Lauren Corporation; Sevierville (TN); Sur place; USD 17 000 - 25 000; Temps partiel

Résumé du poste

Ralph Lauren Corporation is seeking Part-Time Brand Ambassadors to provide a personalized and inspiring shopping experience that exceeds customer expectations. You will be a team player who is curious, resourceful, and inclusive, driving daily sales while representing RL’s brand standards.

The role focuses on delivering exceptional customer service, utilizing multiple shopping channels, and collaborating with store teams to meet and exceed performance targets in a fast-paced luxury retail

Qualifications

• Retail experience or similar in a high-volume, high-profile specialty environment.
• Ability to effectively communicate with customers and store personnel.
• Ability to maneuver around the sales floor, stock, dressing room, and cash wrap.
• Ability to operate the register and stand/walk for long periods.
• Ability to work a flexible schedule including days, evenings, weekends, and travel as required.
• Ability to build and maintain positive working relationships with customers and coworkers.

Responsabilités

• Motivated to drive business day to day and achieve daily, weekly, monthly sales goals.
• Proactively drives business by focusing on the customer at the core of all decisions.
• Supports company initiatives.
• Participates in team training to execute business results.
• Utilizes More Ways to Shop to drive business results and supports use of new technology.
• Represents the customer experience expectations in store.
• Delivers a consistent experience aligned to RL Brand expectations by supporting the company and store vision.
• Champion of RL core values.
• Supports a collaborative environment with the customer at its core.
• Engages in networking to start to build a clientele.
• Provides ongoing feedback to Management on successes and opportunities.
• Strengthen customer connectivity with alternative paths to purchase by supporting alternative purchasing processes - Gladly, Click to Zoom, JRNI, Ship to Home.
• Broaden customer accessibility to product discovery - QR codes, digital catalogs, virtual stores.
• Provides necessary feedback to Management on category opportunities or needs.
• Ensures sales floor and all store standards are met at all time.

Connaissances

Retail experience

Customer communication

Mobility on sales floor

Cash register operation

Flexible schedule

Relationship building

Description du poste

Ralph Lauren Corporation is seeking Part-Time Brand Ambassadors to provide a personalized and inspiring shopping experience that exceeds customer expectations. You will be a team player who is curious, resourceful, and inclusive, driving daily sales while representing RL’s brand standards.

The role focuses on delivering exceptional customer service, utilizing multiple shopping channels, and collaborating with store teams to meet and exceed performance targets in a fast-paced luxury retail